:root,[data-theme=light]{--brand: #004990;--brand-deep: #003468;--brand-ink: #001b36;--brand-bright: #2a86e0;--brand-tint: #eaf1f9;--brand-line: #cddff0;--steel: #72757b;--steel-dark: #6c6f75;--steel-light: #8d9095;--steel-tint: #f1f2f4;--signal: #17c2a4;--signal-soft: #6fe0cd;--signal-ink: #00231d;--surface-card: #ffffff;--surface-app: #f6f8fb;--surface-sunk: #eceff4;--surface-hover: color-mix(in srgb, var(--brand-tint) 55%, var(--surface-card));--line: color-mix(in srgb, var(--brand) 28%, #ffffff);--grid: color-mix(in srgb, var(--brand-line) 55%, var(--surface-card));--line-strong: #bcc1c5;--line-control: color-mix(in srgb, var(--brand) 66%, #ffffff);--field-grid: linear-gradient(to right, color-mix(in srgb, var(--brand) 4%, transparent) 1px, transparent 1px), linear-gradient(to bottom, color-mix(in srgb, var(--brand) 4%, transparent) 1px, transparent 1px);--field-grid-mask: radial-gradient(ellipse 100% 70% at 50% 0%, #000 40%, transparent 100%);--field-glow: none;--ink: #14181d;--ink-soft: #464646;--ink-muted: #6b7280;--ink-locked: #5f6673;--ink-disabled: #5f6673;--ink-invert: #f4f8fd;--ink-invert-soft: #a9bdd6;--accent: var(--brand);--accent-soft: var(--brand-tint);--nav-bg: var(--brand-ink);--nav-lift: var(--brand-deep);--nav-ink: var(--ink-invert-soft);--nav-active: var(--ink-invert);--nav-active-bg: color-mix(in srgb, var(--brand-bright) 28%, transparent);--nav-hover-bg: color-mix(in srgb, var(--ink-invert) 8%, transparent);--nav-rule: color-mix(in srgb, var(--ink-invert) 12%, transparent);--nav-tile-bg: color-mix(in srgb, var(--ink-invert) 6%, transparent);--nav-tile-edge: color-mix(in srgb, var(--ink-invert) 14%, transparent);--nav-ink-locked: color-mix(in srgb, var(--steel-light) 55%, var(--ink-invert-soft));--scrim: color-mix(in srgb, var(--brand-ink) 42%, transparent);--font-heading: "Inter Tight", ui-sans-serif, system-ui, sans-serif;--font-body: "Inter", ui-sans-serif, system-ui, sans-serif;--radius: 10px;--radius-sm: 10px;--gap: 16px;--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-5: 24px;--space-6: 32px;--fs-2xs: .65rem;--fs-xs: .72rem;--fs-sm: .78rem;--fs-body-sm: .84rem;--fs-body: .9rem;--fs-body-lg: .96rem;--fs-md: 1.02rem;--fs-lg: 1.12rem;--fs-xl: 1.28rem;--fs-2xl: 1.38rem;--fs-3xl: 1.5rem;--fs-4xl: 1.6rem;--fs-5xl: 1.8rem;--fs-6xl: 2rem;--surface-raised: #f8fafd;--surface-menu: var(--surface-card);--shadow-card: inset 0 1px 0 rgba(255, 255, 255, .9), 0 1px 2px rgba(20, 30, 50, .06), 0 6px 18px rgba(20, 30, 50, .05);--shadow-raised: inset 0 1px 0 rgba(255, 255, 255, .9), 0 2px 4px rgba(20, 30, 50, .08), 0 12px 28px rgba(20, 30, 50, .12);--tile-fill: var(--brand-tint);--tile-shadow: inset 0 0 0 1px color-mix(in srgb, var(--brand) 22%, #ffffff);--tile-ink: var(--brand);--bar-fill: var(--brand);--bar-glow: none;--trend-bar-top: var(--series-1);--trend-bar-base: color-mix(in srgb, var(--series-1) 30%, transparent);--trend-line: var(--series-6);--line-glow: none;--column-fade: .3;--ring-glow: none;--stat-selected-edge: linear-gradient(var(--brand), var(--brand));--stat-selected-glow: none;--avatar-ring: linear-gradient(135deg, var(--brand), var(--brand-bright));--nav-edge-glow: none;--shadow-pop: 0 10px 28px rgba(0, 27, 54, .16), 0 4px 8px rgba(0, 27, 54, .08);--error: #b91c1c;--error-soft: #fef2f2;--success: #15803d;--success-soft: #f0fdf4;--notice-info-bg: var(--brand-tint);--notice-info-ink: var(--brand-ink);--notice-info-edge: var(--brand);--notice-warn-bg: #fff6e0;--notice-warn-ink: #14181d;--notice-warn-edge: #a06c00;--notice-error-bg: #fef2f2;--notice-error-ink: #991b1b;--notice-error-edge: #b91c1c;--notice-success-bg: #f0fdf4;--notice-success-ink: #14532d;--notice-success-edge: #15803d;--primary-bg: var(--brand);--primary-ink: var(--ink-invert);--primary-hover: var(--brand-deep);--primary-fill: var(--dark-primary-fill);--primary-fill-hover: var(--dark-primary-fill-hover);--primary-glow: none;--nav-active-fill: var(--nav-active-bg);--nav-active-glow: none;--topbar-bg: var(--surface-card);--card-sheen: none;--mint: var(--signal);--mint-hover: var(--signal-soft);--on-mint: var(--signal-ink);--seg-on-bg: var(--surface-card);--seg-on-edge: transparent;--chip-draft-bg: var(--surface-sunk);--chip-draft-ink: var(--ink-soft);--chip-draft-edge: var(--line);--chip-wait-bg: #fdecc8;--chip-wait-ink: #6b4000;--chip-wait-edge: var(--notice-warn-edge);--chip-info-bg: #dce9f8;--chip-info-ink: var(--brand);--chip-info-edge: var(--brand);--chip-good-bg: #d8f3e0;--chip-good-ink: #14532d;--chip-good-edge: var(--success);--chip-bad-bg: #fde1e1;--chip-bad-ink: #991b1b;--chip-bad-edge: var(--error);--series-1: #1f6fc2;--series-2: #eb6834;--series-3: #17a98f;--series-4: #eda100;--series-5: #e87ba4;--series-6: #4a3aa7;--status-available: #0ca30c;--status-oncall: var(--series-1);--status-ringing: #fab219;--status-wrapup: #fab219;--status-away: #ec835a;--status-dnd: #d92d20;--status-offline: var(--steel);--level-ok: #0ca30c;--level-warn: #fab219;--level-breach: #d92d20;--level-breach-soft: #fdecea;--level-warn-soft: #fff6e0;--ribbon-bg: #eda100;--ribbon-ink: #1b1300;--widget-surface: #ffffff;--widget-ink: #14181d;--widget-bubble: var(--steel-tint);--widget-line: #dde2ea;--wall-dark-bg: var(--brand-ink);--wall-dark-tile: color-mix(in srgb, var(--brand-ink) 88%, var(--ink-invert));--wall-dark-ink: var(--ink-invert-soft);color-scheme:light}:root{--skin-blue: #2563eb;--skin-violet: #6d4aff;--skin-edge: #8ea2ff;--dark-surface-app: #070c1d;--dark-surface-card: #0e1630;--dark-surface-sunk: #050916;--dark-surface-hover: color-mix(in srgb, var(--skin-edge) 12%, var(--dark-surface-card));--dark-line: color-mix(in srgb, var(--skin-edge) 22%, var(--dark-surface-card));--dark-line-control: color-mix(in srgb, var(--skin-edge) 55%, var(--dark-surface-card));--dark-brand-tint: color-mix(in srgb, var(--brand) 30%, var(--dark-surface-card));--dark-grid: color-mix(in srgb, var(--brand-ink) 90%, var(--ink-invert));--dark-nav-bg: #050814;--dark-nav-lift: #0b1230;--dark-ink-soft: color-mix(in srgb, var(--ink-invert) 55%, var(--ink-invert-soft));--dark-ink-locked: var(--ink-invert-soft);--dark-ink-disabled: color-mix(in srgb, var(--ink-invert-soft) 65%, var(--dark-surface-sunk));--dark-accent: color-mix(in srgb, var(--brand-bright) 72%, var(--ink-invert));--dark-accent-soft: color-mix(in srgb, var(--brand) 40%, var(--brand-ink));--dark-series-1: var(--brand-bright);--dark-series-2: #d95926;--dark-series-3: #149e86;--dark-series-4: #c98500;--dark-series-5: #d55181;--dark-series-6: #9085e9;--dark-level-breach: #f0544a;--dark-status-dnd: #f0544a;--dark-level-breach-soft: #3a1c20;--dark-level-warn-soft: #3a2f12;--dark-error: #f87171;--dark-error-soft: #3a1c20;--dark-success: #4ade80;--dark-success-soft: color-mix(in srgb, var(--dark-success) 26%, #000000);--dark-notice-info-bg: #0b3563;--dark-notice-info-ink: var(--ink-invert);--dark-notice-info-edge: var(--brand-bright);--dark-notice-warn-bg: #3a2f12;--dark-notice-warn-ink: #fde68a;--dark-notice-warn-edge: #fab219;--dark-notice-error-bg: #3a1c20;--dark-notice-error-ink: #fecaca;--dark-notice-error-edge: #f0544a;--dark-notice-success-bg: #12301c;--dark-notice-success-ink: #bbf7d0;--dark-notice-success-edge: #4ade80;--dark-primary-bg: var(--skin-blue);--dark-primary-ink: #ffffff;--dark-primary-hover: color-mix(in srgb, var(--skin-blue) 88%, #ffffff);--dark-primary-fill: linear-gradient(135deg, var(--skin-blue), var(--skin-violet));--dark-primary-fill-hover: linear-gradient(135deg, color-mix(in srgb, var(--skin-blue) 90%, #ffffff), color-mix(in srgb, var(--skin-violet) 90%, #ffffff));--dark-primary-glow: 0 6px 22px color-mix(in srgb, var(--skin-violet) 45%, transparent);--dark-nav-active-fill: linear-gradient(135deg, color-mix(in srgb, var(--skin-blue) 55%, transparent), color-mix(in srgb, var(--skin-violet) 40%, transparent));--dark-nav-active-glow: inset 0 0 0 1px color-mix(in srgb, var(--skin-edge) 30%, transparent), 0 4px 18px color-mix(in srgb, var(--skin-blue) 35%, transparent);--dark-topbar-bg: color-mix(in srgb, var(--dark-surface-app) 78%, transparent);--dark-card-sheen: linear-gradient(180deg, color-mix(in srgb, var(--skin-edge) 6%, transparent), transparent 120px);--dark-surface-raised: color-mix(in srgb, var(--skin-edge) 9%, var(--dark-surface-card));--dark-surface-menu: color-mix(in srgb, var(--dark-accent) 12%, var(--dark-surface-raised));--dark-shadow-card: inset 0 1px 0 color-mix(in srgb, var(--skin-edge) 12%, transparent), 0 1px 2px rgba(0, 0, 0, .5), 0 14px 36px rgba(0, 0, 0, .32);--dark-shadow-raised: inset 0 1px 0 color-mix(in srgb, var(--skin-edge) 20%, transparent), 0 2px 6px rgba(0, 0, 0, .5), 0 20px 48px rgba(0, 0, 0, .5), 0 0 28px color-mix(in srgb, var(--skin-blue) 14%, transparent);--dark-tile-fill: linear-gradient(135deg, color-mix(in srgb, var(--skin-blue) 38%, transparent), color-mix(in srgb, var(--skin-violet) 30%, transparent));--dark-tile-shadow: inset 0 0 0 1px color-mix(in srgb, var(--skin-edge) 38%, transparent), inset 0 0 14px color-mix(in srgb, var(--skin-violet) 35%, transparent);--dark-tile-ink: color-mix(in srgb, var(--skin-edge) 55%, #ffffff);--dark-bar-fill: linear-gradient(90deg, var(--skin-blue), var(--skin-violet));--dark-bar-glow: 0 0 12px color-mix(in srgb, var(--skin-violet) 55%, transparent);--dark-trend-bar-top: var(--skin-blue);--dark-trend-bar-base: color-mix(in srgb, var(--skin-violet) 22%, transparent);--dark-trend-line: color-mix(in srgb, var(--skin-violet) 55%, #ffffff);--dark-line-glow: drop-shadow(0 0 5px currentColor);--dark-column-fade: .22;--dark-ring-glow: drop-shadow(0 0 3px currentColor);--dark-stat-selected-edge: linear-gradient(135deg, var(--skin-blue), var(--skin-violet));--dark-stat-selected-glow: 0 0 22px color-mix(in srgb, var(--skin-violet) 40%, transparent);--dark-avatar-ring: linear-gradient(135deg, var(--skin-blue), var(--skin-violet));--dark-nav-edge-glow: 1px 0 0 color-mix(in srgb, var(--skin-edge) 32%, transparent), 8px 0 30px -10px color-mix(in srgb, var(--skin-blue) 55%, transparent);--dark-btn-disabled-bg: color-mix(in srgb, var(--skin-edge) 17%, var(--dark-surface-card));--dark-seg-on-bg: color-mix(in srgb, var(--skin-blue) 26%, var(--dark-surface-card));--dark-seg-on-edge: color-mix(in srgb, var(--skin-edge) 50%, transparent);--dark-mint: var(--signal);--dark-mint-hover: var(--signal-soft);--dark-on-mint: var(--signal-ink);--dark-field-grid: none;--dark-field-grid-mask: radial-gradient(ellipse 100% 70% at 50% 0%, #000 40%, transparent 100%);--dark-field-glow: radial-gradient(ellipse 60% 55% at 10% 0%, color-mix(in srgb, var(--skin-blue) 22%, transparent), transparent 70%), radial-gradient(ellipse 50% 50% at 95% 95%, color-mix(in srgb, var(--skin-violet) 18%, transparent), transparent 70%)}@media screen{[data-theme=dark]{--surface-app: var(--dark-surface-app);--surface-card: var(--dark-surface-card);--surface-sunk: var(--dark-surface-sunk);--surface-hover: var(--dark-surface-hover);--brand-tint: var(--dark-brand-tint);--line: var(--dark-line);--line-control: var(--dark-line-control);--grid: var(--dark-grid);--field-grid: var(--dark-field-grid);--field-grid-mask: var(--dark-field-grid-mask);--field-glow: var(--dark-field-glow);--ink: var(--ink-invert);--ink-soft: var(--dark-ink-soft);--ink-muted: var(--ink-invert-soft);--ink-locked: var(--dark-ink-locked);--ink-disabled: var(--dark-ink-disabled);--accent: var(--dark-accent);--accent-soft: var(--dark-accent-soft);--nav-bg: var(--dark-nav-bg);--nav-lift: var(--dark-nav-lift);--scrim: color-mix(in srgb, #000000 55%, transparent);--shadow-card: var(--dark-shadow-card);--shadow-raised: var(--dark-shadow-raised);--surface-raised: var(--dark-surface-raised);--surface-menu: var(--dark-surface-menu);--tile-fill: var(--dark-tile-fill);--tile-shadow: var(--dark-tile-shadow);--tile-ink: var(--dark-tile-ink);--bar-fill: var(--dark-bar-fill);--bar-glow: var(--dark-bar-glow);--trend-bar-top: var(--dark-trend-bar-top);--trend-bar-base: var(--dark-trend-bar-base);--trend-line: var(--dark-trend-line);--line-glow: var(--dark-line-glow);--column-fade: var(--dark-column-fade);--ring-glow: var(--dark-ring-glow);--avatar-ring: var(--dark-avatar-ring);--stat-selected-edge: var(--dark-stat-selected-edge);--stat-selected-glow: var(--dark-stat-selected-glow);--nav-edge-glow: var(--dark-nav-edge-glow);--shadow-pop: 0 10px 28px rgba(0, 0, 0, .5);--series-1: var(--dark-series-1);--series-2: var(--dark-series-2);--series-3: var(--dark-series-3);--series-4: var(--dark-series-4);--series-5: var(--dark-series-5);--series-6: var(--dark-series-6);--status-dnd: var(--dark-status-dnd);--level-breach: var(--dark-level-breach);--level-breach-soft: var(--dark-level-breach-soft);--level-warn-soft: var(--dark-level-warn-soft);--error: var(--dark-error);--error-soft: var(--dark-error-soft);--success: var(--dark-success);--success-soft: var(--dark-success-soft);--notice-info-bg: var(--dark-notice-info-bg);--notice-info-ink: var(--dark-notice-info-ink);--notice-info-edge: var(--dark-notice-info-edge);--notice-warn-bg: var(--dark-notice-warn-bg);--notice-warn-ink: var(--dark-notice-warn-ink);--notice-warn-edge: var(--dark-notice-warn-edge);--notice-error-bg: var(--dark-notice-error-bg);--notice-error-ink: var(--dark-notice-error-ink);--notice-error-edge: var(--dark-notice-error-edge);--notice-success-bg: var(--dark-notice-success-bg);--notice-success-ink: var(--dark-notice-success-ink);--notice-success-edge: var(--dark-notice-success-edge);--primary-bg: var(--dark-primary-bg);--primary-ink: var(--dark-primary-ink);--primary-hover: var(--dark-primary-hover);--primary-fill: var(--dark-primary-fill);--primary-fill-hover: var(--dark-primary-fill-hover);--primary-glow: var(--dark-primary-glow);--nav-active-fill: var(--dark-nav-active-fill);--nav-active-glow: var(--dark-nav-active-glow);--topbar-bg: var(--dark-topbar-bg);--card-sheen: var(--dark-card-sheen);--mint: var(--dark-mint);--mint-hover: var(--dark-mint-hover);--on-mint: var(--dark-on-mint);--btn-disabled-bg: var(--dark-btn-disabled-bg);--seg-on-bg: var(--dark-seg-on-bg);--seg-on-edge: var(--dark-seg-on-edge);--chip-draft-bg: var(--dark-surface-sunk);--chip-draft-ink: var(--dark-ink-soft);--chip-draft-edge: var(--dark-line);--chip-wait-bg: var(--dark-notice-warn-bg);--chip-wait-ink: var(--dark-notice-warn-ink);--chip-wait-edge: var(--dark-notice-warn-edge);--chip-info-bg: var(--dark-notice-info-bg);--chip-info-ink: var(--dark-notice-info-ink);--chip-info-edge: var(--dark-notice-info-edge);--chip-good-bg: var(--dark-notice-success-bg);--chip-good-ink: var(--dark-notice-success-ink);--chip-good-edge: var(--dark-notice-success-edge);--chip-bad-bg: var(--dark-notice-error-bg);--chip-bad-ink: var(--dark-notice-error-ink);--chip-bad-edge: var(--dark-notice-error-edge);color-scheme:dark}}*,*:before,*:after{box-sizing:border-box}html,body{margin:0;padding:0}body{font-family:var(--font-body);font-size:var(--fs-body-lg);line-height:1.5;color:var(--ink);background:var(--surface-app);-webkit-font-smoothing:antialiased;-webkit-text-size-adjust:100%;overflow-x:hidden}body:before,body:after{content:"";position:fixed;top:0;right:0;bottom:0;left:0;pointer-events:none;z-index:-1}body:before{background-image:var(--field-grid);background-size:64px 64px;-webkit-mask-image:var(--field-grid-mask);mask-image:var(--field-grid-mask)}body:after{background-image:var(--field-glow)}h1,h2,h3,h4{font-family:var(--font-heading);letter-spacing:-.015em;margin:0;line-height:1.2}h1{font-size:var(--fs-4xl)}h2{font-size:var(--fs-lg)}h3{font-size:var(--fs-body-lg)}p{margin:0}a{color:var(--accent)}button,input,select,textarea{font:inherit;color:inherit}:focus-visible{outline:2px solid var(--brand-bright);outline-offset:2px;border-radius:10px}.num{font-variant-numeric:tabular-nums}.muted{color:var(--ink-muted)}.soft{color:var(--ink-soft)}:root{--btn-radius: 10px;--btn-height: 36px;--btn-pad: 0 14px;--btn-disabled-bg: var(--surface-sunk);--btn-disabled-ink: var(--ink-disabled);--btn-disabled-edge: var(--line)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:var(--btn-height);padding:var(--btn-pad);border-radius:var(--btn-radius);border:1px solid var(--line-control);background:var(--surface-card);color:var(--ink);font-weight:600;font-size:var(--fs-body);cursor:pointer;text-decoration:none;white-space:nowrap}.btn:hover{background:var(--surface-hover)}.btn-primary{background:var(--primary-fill) border-box;border-color:transparent;color:var(--primary-ink);box-shadow:var(--primary-glow)}.btn-primary:hover{background:var(--primary-fill-hover) border-box}.btn-mint{border-color:var(--mint);background:var(--mint);color:var(--on-mint)}.btn-mint:hover:not(:disabled){border-color:var(--mint-hover);background:var(--mint-hover)}.btn-danger{color:var(--error)}.btn-ghost{border-color:transparent;background:transparent}.btn-sm{min-height:30px;padding:0 10px;font-size:var(--fs-body-sm)}.btn-icon{width:var(--btn-height);padding:0;flex:none}.btn-icon.btn-sm{width:30px}.btn:disabled,.btn:disabled:hover,.btn-mint:disabled{border-color:var(--btn-disabled-edge);background:var(--btn-disabled-bg);color:var(--btn-disabled-ink);box-shadow:none;cursor:not-allowed}.btn-ghost:disabled,.btn-ghost:disabled:hover{border-color:transparent;background:transparent}.field{display:flex;flex-direction:column;gap:4px;min-width:0}.field>span{font-size:var(--fs-sm);font-weight:600;color:var(--ink-soft)}.input,.select{min-height:var(--btn-height);padding:6px 10px;border:1px solid var(--line-control);border-radius:var(--btn-radius);background:var(--surface-card);min-width:0;width:100%}.input:focus,.select:focus{border-color:var(--brand-bright);outline:none;box-shadow:0 0 0 3px var(--accent-soft)}.card{background:var(--card-sheen),var(--surface-card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-card);padding:16px;min-width:0}.card-head{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:12px;flex-wrap:wrap}.card-head h2{font-size:var(--fs-md)}.card-sub{font-size:var(--fs-sm);color:var(--ink-muted)}.grid{display:grid;gap:var(--gap)}.grid-kpi{grid-template-columns:repeat(auto-fit,minmax(160px,1fr))}.grid-cards{grid-template-columns:repeat(auto-fill,minmax(280px,1fr))}.grid-2{grid-template-columns:repeat(auto-fit,minmax(min(100%,380px),1fr))}.stack{display:flex;flex-direction:column;gap:var(--gap)}.row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.spacer{flex:1}.empty{padding:28px 12px;text-align:center;color:var(--ink-muted);font-size:var(--fs-body)}.skeleton{background:linear-gradient(90deg,var(--surface-sunk),var(--surface-hover),var(--surface-sunk));background-size:200% 100%;animation:shimmer 1.4s infinite;border-radius:var(--radius-sm)}@keyframes shimmer{to{background-position:-200% 0}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}.input,.select{height:var(--btn-height)}textarea.input{height:auto}@supports (-webkit-touch-callout: none){input[type=date].input,input[type=time].input{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:block;text-align:left;line-height:calc(var(--btn-height) - 14px)}input[type=date].input::-webkit-date-and-time-value,input[type=time].input::-webkit-date-and-time-value{text-align:left;margin:0}}.status{display:inline-flex;align-items:center;gap:6px;font-weight:600;font-size:var(--fs-body-sm);white-space:nowrap;color:var(--ink)}.status-dot{display:inline-grid;place-items:center;width:20px;height:20px;border-radius:50%;background:var(--c);color:var(--brand-ink);flex:none}.status-sm .status-dot{width:16px;height:16px}.status-sm{font-size:var(--fs-sm)}.status-reason{color:var(--ink-soft);font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}.status-reason:before{content:"·";margin:0 .35em}.level{display:inline-flex;align-items:center;gap:5px;font-weight:600;font-size:var(--fs-sm);color:var(--ink-soft);white-space:nowrap}.level .icon{flex:none}.level-ok .icon{color:var(--level-ok)}.level-warn .icon{color:var(--level-warn)}.level-breach .icon{color:var(--level-breach)}.level-breach{color:var(--ink)}.segmented{display:inline-flex;padding:3px;gap:2px;border-radius:10px;background:var(--surface-sunk);border:1px solid var(--line);max-width:100%;overflow-x:auto}.segmented button,.segmented a{border:0;background:transparent;padding:5px 12px;border-radius:6px;font-size:var(--fs-body-sm);font-weight:600;color:var(--ink-soft);cursor:pointer;white-space:nowrap;min-height:30px}.segmented a{display:inline-flex;align-items:center;gap:6px;text-decoration:none}.segmented button.on,.segmented a.on{background:var(--seg-on-bg);color:var(--ink);box-shadow:inset 0 0 0 1px var(--seg-on-edge),var(--shadow-card)}.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:20px}.page-head-text{min-width:0}.page-head-text p{margin-top:2px;font-size:var(--fs-body)}.page-head-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.section-head{margin-bottom:10px}.section-head h1{margin:0}.page-head-tab{align-items:center;margin-bottom:16px;min-height:30px}.page-head-tab .page-head-text p{margin-top:0}.tabstrip{flex-wrap:wrap;row-gap:3px;margin-bottom:16px}.tabstrip-group{margin-bottom:8px}.tabstrip button.on{font-weight:800}.tabstrip button:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}.modal{border:1px solid var(--line);border-radius:var(--radius);padding:0;width:min(520px,calc(100vw - 32px));background:var(--surface-card);color:var(--ink);box-shadow:var(--shadow-raised)}.modal::backdrop{background:#001b3673;background:var(--scrim)}.modal-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px 0}.modal-body{padding:12px 16px 18px;display:flex;flex-direction:column;gap:12px}.back-link{display:inline-flex;align-items:center;gap:4px;font-size:var(--fs-body-sm);font-weight:600;text-decoration:none;margin-bottom:8px}.call-state{display:inline-flex;align-items:center;gap:5px;font-weight:600;font-size:var(--fs-body-sm);white-space:nowrap}.call-state .icon{color:var(--ink-muted)}.call-held .icon{color:var(--status-away)}.call-ringing .icon,.call-queued .icon{color:var(--status-ringing)}.call-talking .icon{color:var(--status-oncall)}.level-unknown .icon{color:var(--ink-muted)}.metric-glossary{margin-top:12px;padding:10px 12px;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-sunk)}.metric-glossary summary{display:flex;align-items:center;gap:6px;cursor:pointer;list-style:none;font-weight:600;font-size:var(--fs-body-sm);color:var(--ink-soft)}.metric-glossary summary::-webkit-details-marker{display:none}.metric-glossary summary .icon{flex:none;color:var(--ink-muted)}.metric-glossary[open] summary{margin-bottom:8px}.metric-glossary dl{margin:0;display:grid;grid-template-columns:max-content 1fr;gap:6px 14px}.metric-glossary dt{font-weight:700;font-size:var(--fs-body-sm);white-space:nowrap}.metric-glossary dd{margin:0;font-size:var(--fs-body-sm);color:var(--ink-soft)}.disclosure{margin-top:12px;padding:10px 12px;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-sunk)}.disclosure summary{cursor:pointer;list-style:none;font-weight:600;font-size:var(--fs-body-sm);color:var(--ink-soft)}.disclosure summary{display:flex;align-items:center;gap:8px}.disclosure summary::-webkit-details-marker{display:none}.disclosure summary:before{content:"";flex:none;width:7px;height:7px;border-right:2px solid var(--ink-muted);border-bottom:2px solid var(--ink-muted);transform:rotate(-45deg);transition:transform .15s}.disclosure[open] summary:before{transform:rotate(45deg)}.disclosure[open] summary{margin-bottom:8px}.disclosure .filters{margin:0;padding:0;border:none;background:none}@media(max-width:640px){.metric-glossary dl{grid-template-columns:1fr;gap:2px 0}.metric-glossary dd{margin-bottom:4px}}.table-wrap{overflow-x:auto;max-width:100%}.table{width:100%;border-collapse:collapse;font-size:var(--fs-body)}.table th{text-align:left;font-weight:600;font-size:var(--fs-xs);color:var(--ink-muted);padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap}.table td{padding:9px 10px;border-bottom:1px solid var(--grid);vertical-align:middle}.table tr:last-child td{border-bottom:0}.table .r{text-align:right;font-variant-numeric:tabular-nums}.table tbody tr.clickable{cursor:pointer}.table tbody tr.clickable:hover{background:var(--surface-hover)}@media(max-width:640px){.table.table-cards,.table.table-cards tbody{display:block}.table.table-cards thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.table.table-cards tr{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));column-gap:12px;row-gap:8px;align-items:start;padding:12px 4px;border-bottom:1px solid var(--grid)}.table.table-cards tr:last-child{border-bottom:0}.table.table-cards td{display:block;min-width:0;padding:0;border:0;white-space:normal;overflow-wrap:break-word;text-align:left}.table.table-cards td.cell-wide{grid-column:1 / -1}.table.table-cards td[data-label]:before{content:attr(data-label);display:block;font-size:var(--fs-xs);font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-muted);margin-bottom:1px}}.chart{position:relative;width:100%;min-width:0}.chart svg{display:block;overflow:visible}.axis text{font-size:11px;fill:var(--ink-muted);font-variant-numeric:tabular-nums}.grid-line{stroke:var(--grid);stroke-width:1}.baseline{stroke:var(--line);stroke-width:1}.direct-label{font-size:11px;font-weight:600;fill:var(--ink-soft);font-variant-numeric:tabular-nums}.line{fill:none;stroke-width:2;stroke-linejoin:round;stroke-linecap:round}.series-line{stroke-width:2.5}.line-area{stroke:none;pointer-events:none}.dot{stroke:var(--surface-card);stroke-width:2}.crosshair{stroke:var(--ink-muted);stroke-width:1;opacity:.6}.hit{fill:transparent;cursor:crosshair;outline:none}.hit:focus-visible{fill:var(--accent-soft);fill-opacity:.35}.hit-stroke{fill:none;stroke:transparent;stroke-width:22;pointer-events:stroke}.legend{display:flex;flex-wrap:wrap;gap:4px 14px;list-style:none;margin:-4px 0 8px;padding:0;font-size:var(--fs-sm);color:var(--ink-soft)}.legend li{display:inline-flex;align-items:center;gap:6px}.swatch{display:inline-block;width:10px;height:10px;border-radius:10px;flex:none}.legend-icon{display:inline-flex;flex:none}.tooltip{position:absolute;z-index:20;pointer-events:none;min-width:140px;padding:8px 10px;border-radius:var(--radius-sm);background:var(--surface-card);border:1px solid var(--line);box-shadow:var(--shadow-pop);font-size:var(--fs-sm);white-space:nowrap}.tooltip-title{font-weight:700;margin-bottom:4px;color:var(--ink)}.tooltip-row{display:flex;align-items:center;gap:6px;color:var(--ink-soft)}.tooltip-label{flex:1}.tooltip-value{font-weight:600;color:var(--ink)}.spark{stroke:var(--trend-line);color:var(--trend-line);filter:var(--line-glow)}.spark-dot{fill:var(--trend-line)}.sparkline{margin-top:8px;height:36px}.gauge{display:flex;flex-direction:column;align-items:center;gap:4px;width:100%;margin:0 auto}.gauge>svg{width:100%;height:auto;overflow:visible}.gauge-track{fill:none;stroke:var(--surface-sunk);stroke-width:10;stroke-linecap:round}.gauge-fill{fill:none;stroke-width:10;stroke-linecap:round;transition:d .4s ease;filter:var(--ring-glow)}.gauge-target{stroke:var(--ink);stroke-width:1.5;stroke-linecap:round}.gauge-value{font-family:var(--font-heading);font-size:17px;font-weight:700;fill:var(--ink)}.level-stroke-ok{stroke:var(--level-ok);color:var(--level-ok)}.level-stroke-warn{stroke:var(--level-warn);color:var(--level-warn)}.level-stroke-breach{stroke:var(--level-breach);color:var(--level-breach)}.donut{display:flex;align-items:center;gap:20px;flex-wrap:wrap;justify-content:center}.donut-plot{width:170px;flex:none}.donut-plot>svg{width:100%;height:auto}.donut-track{stroke:var(--surface-sunk)}.donut-plot>svg{overflow:visible}.donut-seg{cursor:pointer;outline:none;transition:stroke-dasharray .4s ease;filter:var(--ring-glow)}.donut-seg:focus-visible{stroke-width:13}.donut-total{font-family:var(--font-heading);font-size:22px;font-weight:700;fill:var(--ink)}.donut-caption{font-size:8px;fill:var(--ink-muted)}.donut-legend{list-style:none;margin:0;padding:0;display:grid;gap:6px;min-width:150px;flex:1;max-width:240px}.donut-legend li{display:flex;align-items:center;gap:8px;font-size:var(--fs-body)}.donut-legend-label{flex:1;color:var(--ink-soft)}.donut-legend-value{font-weight:700}.icon-tile{flex:none;display:grid;place-items:center;width:40px;height:40px;border-radius:999px;background:var(--tile-fill);box-shadow:var(--tile-shadow);color:var(--tile-ink)}.icon-tile-good{--tone: var(--success)}.icon-tile-warn{--tone: var(--level-warn)}.icon-tile-bad{--tone: var(--level-breach)}.icon-tile-good,.icon-tile-warn,.icon-tile-bad{color:var(--tone);background:color-mix(in srgb,var(--tone) 16%,transparent);box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--tone) 42%,transparent),inset 0 0 12px color-mix(in srgb,var(--tone) 14%,transparent)}.stat-tile{display:flex;flex-direction:column;gap:2px;padding:16px 18px;position:relative}.stat-main{display:flex;align-items:flex-start;gap:14px}.stat-body{display:flex;flex-direction:column;gap:1px;min-width:0}@media(max-width:560px){.stat-tile{padding:14px}.stat-main{gap:10px}.stat-main .icon-tile{width:32px;height:32px}}.stat-label{font-size:var(--fs-sm);font-weight:600;color:var(--ink-muted)}.stat-value{font-family:var(--font-heading);font-size:var(--fs-5xl);font-weight:700;line-height:1.15;letter-spacing:-.02em}.stat-foot{min-height:20px;font-size:var(--fs-sm)}.stat-warn{box-shadow:inset 4px 0 0 var(--level-warn),var(--shadow-card)}.stat-breach{box-shadow:inset 4px 0 0 var(--level-breach),var(--shadow-card)}.chart-card .chart{margin-top:4px}.hbar-label{font-size:12px;fill:var(--ink-soft)}.hbar-track{fill:var(--surface-sunk)}.hbar-fill{color:var(--trend-line);filter:var(--line-glow)}.hbar-stop-from{stop-color:var(--trend-bar-top)}.hbar-stop-to{stop-color:var(--trend-line)}.hbar-value{font-size:12px;font-weight:700;fill:var(--ink);font-variant-numeric:tabular-nums}.hbar-quiet{font-weight:400;fill:var(--ink-muted)}.plot-note{font-size:13px;fill:var(--ink-muted)}.trend-line{stroke:var(--trend-line);color:var(--trend-line);stroke-width:2.5;filter:var(--line-glow)}.trend-dot{fill:var(--trend-line)}.trend-stop-top{stop-color:var(--trend-bar-top)}.trend-stop-base{stop-color:var(--trend-bar-base)}.trend-col{color:var(--trend-bar-top);filter:var(--line-glow)}.glow-col,.hbar-seg{filter:var(--line-glow)}.glow-lone{color:var(--trend-line);filter:var(--line-glow)}.col-stop-base{stop-opacity:var(--column-fade)}.trend-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px 24px;flex-wrap:wrap;margin-bottom:12px}.trend-main{display:flex;flex-direction:column;gap:2px;min-width:0}.trend-label{font-size:var(--fs-sm);font-weight:600;color:var(--ink-muted)}.trend-figure{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.trend-value{font-family:var(--font-heading);font-size:var(--fs-6xl);font-weight:700;line-height:1.1;letter-spacing:-.02em;font-variant-numeric:tabular-nums}.trend-change{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:var(--radius-sm);font-size:var(--fs-sm);font-weight:600}.trend-flat{background:var(--surface-sunk);color:var(--ink-soft)}.trend-good{background:var(--chip-good-bg);color:var(--chip-good-ink)}.trend-bad{background:var(--chip-bad-bg);color:var(--chip-bad-ink)}.trend-facts{display:flex;gap:20px;margin:0}.trend-facts dt{font-size:var(--fs-xs);color:var(--ink-muted)}.trend-facts dd{margin:0;font-weight:700;font-variant-numeric:tabular-nums}.flow-ribbon{opacity:.32}.flow-stage{filter:var(--line-glow)}.flow-name{font-size:11px;fill:var(--ink-muted)}.flow-value{font-size:13px;font-weight:700;fill:var(--ink);font-variant-numeric:tabular-nums}.flow-share{font-size:11px;font-weight:600;fill:var(--ink-soft)}.row-trend{display:block;overflow:visible}.row-trend-line{stroke:var(--trend-line);color:var(--trend-line);stroke-width:1.75;filter:var(--line-glow)}.row-trend-dot{fill:var(--trend-line)}.table td:has(>.row-trend){padding-top:4px;padding-bottom:4px;vertical-align:middle}.target-mark{stroke:var(--ink-muted);stroke-width:1;stroke-dasharray:4 4;opacity:.7}.queue-panels{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,300px),1fr));gap:var(--gap)}.queue-panel{margin:0;min-width:0;padding:12px 14px 8px;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-sunk)}.queue-panel figcaption{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:4px}.queue-panel-name{font-weight:600;font-size:var(--fs-body-sm);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.queue-panel-value{font-family:var(--font-heading);font-size:var(--fs-xl);font-weight:700;font-variant-numeric:tabular-nums}.queue-panel-figure{display:inline-flex;align-items:baseline;gap:10px;flex:none}.queue-panel-target{font-size:var(--fs-sm);color:var(--ink-muted);font-variant-numeric:tabular-nums}.grid-2>.chart-card{display:flex;flex-direction:column}.grid-2>.chart-card>.chart{margin-top:auto}.heat-cell{fill:color-mix(in srgb,var(--accent) var(--heat),var(--surface-card));stroke:var(--grid);stroke-width:1}.heat-day{font-size:11px;fill:var(--ink-muted)}.heat .axis text{text-anchor:start}.heat-legend{display:flex;align-items:center;justify-content:flex-end;gap:8px;margin-top:8px;font-size:var(--fs-xs);color:var(--ink-muted)}.heat-ramp{width:96px;height:8px;border-radius:4px;border:1px solid var(--grid);background:linear-gradient(90deg,var(--surface-card),var(--accent))}.app-notice{margin:0;padding:10px 12px;border-radius:var(--radius-sm);border-left:4px solid var(--notice-info-edge);background:var(--notice-info-bg);color:var(--notice-info-ink);font-size:var(--fs-body);overflow-wrap:anywhere}.app-notice-warn{border-left-color:var(--notice-warn-edge);background:var(--notice-warn-bg);color:var(--notice-warn-ink)}.app-notice-bad{border-left-color:var(--notice-error-edge);background:var(--notice-error-bg);color:var(--notice-error-ink)}.app-notice-good{border-left-color:var(--notice-success-edge);background:var(--notice-success-bg);color:var(--notice-success-ink)}.app-notice-title{display:block;font-weight:700;margin-bottom:2px}.app-notice>*+*{margin-top:6px}.app-notice p{margin:0}.app-notice ul{margin:0;padding-left:18px}.app-notice .muted{color:inherit;opacity:.85}.error-box{padding:10px 12px;border-radius:var(--radius-sm);border-left:4px solid var(--notice-error-edge);background:var(--notice-error-bg);color:var(--notice-error-ink);font-size:var(--fs-body)}.app-hint{margin:0;font-size:var(--fs-sm);font-weight:400;color:var(--ink-muted)}.chip{display:inline-flex;align-items:center;gap:5px;padding:2px 9px 2px 7px;border-radius:var(--radius-sm);font-size:var(--fs-sm);font-weight:600;background:var(--surface-sunk);color:var(--ink-soft);white-space:nowrap}.app-chip{box-shadow:inset 0 0 0 1px var(--chip-draft-edge)}.chip.app-chip-draft{background:var(--chip-draft-bg);color:var(--chip-draft-ink)}.chip.app-chip-wait{background:var(--chip-wait-bg);color:var(--chip-wait-ink);box-shadow:inset 0 0 0 1px var(--chip-wait-edge)}.chip.app-chip-info{background:var(--chip-info-bg);color:var(--chip-info-ink);box-shadow:inset 0 0 0 1px var(--chip-info-edge)}.chip.app-chip-good{background:var(--chip-good-bg);color:var(--chip-good-ink);box-shadow:inset 0 0 0 1px var(--chip-good-edge)}.chip.app-chip-bad{background:var(--chip-bad-bg);color:var(--chip-bad-ink);box-shadow:inset 0 0 0 1px var(--chip-bad-edge)}.drawer-scrim{position:fixed;top:0;right:0;bottom:0;left:0;z-index:80;background:var(--scrim);display:flex;justify-content:flex-end}.drawer{width:min(440px,100%);height:100%;overflow:hidden;container-type:inline-size;display:flex;flex-direction:column;background:var(--surface-card);border-left:1px solid var(--line);box-shadow:var(--shadow-raised)}.drawer-head{padding:20px 20px 12px;display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.drawer-head h2{font-size:var(--fs-lg)}.drawer-fields{display:grid;gap:12px}.drawer-body{flex:1;min-height:0;overflow-y:auto;padding:4px 20px 16px;display:flex;flex-direction:column;gap:14px}.drawer-error{flex:none;padding:8px 20px 0;background:var(--surface-card)}.drawer-foot{flex:none;display:flex;gap:8px;justify-content:flex-end;padding:12px 20px;border-top:1px solid var(--line);background:var(--surface-card)}@media print{.drawer-scrim{display:none}}.empty-state{display:flex;flex-direction:column;align-items:center;gap:6px;padding:32px 16px;text-align:center}.empty-state-icon{display:grid;place-items:center;width:48px;height:48px;margin-bottom:4px;border-radius:999px;background:var(--brand-tint);color:var(--accent)}.empty-state-title{font-weight:600;color:var(--ink)}.empty-state-text{max-width:420px;font-size:var(--fs-body);color:var(--ink-muted)}.empty-state-action{margin-top:8px}.search-box{position:relative;display:flex;align-items:center;min-width:0}.search-box .icon{position:absolute;left:10px;color:var(--ink-muted);pointer-events:none}.search-box .input{padding-left:32px}.pager{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-top:12px}.pager-buttons{display:flex;gap:8px}.stat-grid{display:grid;gap:var(--gap);grid-template-columns:repeat(auto-fit,minmax(min(100%,220px),1fr))}.stat-grid:has(>:nth-child(4):last-child){grid-template-columns:repeat(4,minmax(0,1fr))}.stat-grid:has(>:nth-child(5):last-child){grid-template-columns:repeat(5,minmax(0,1fr))}.stat-card{display:flex;align-items:flex-start;gap:14px;padding:16px 18px}.stat-hint{font-size:var(--fs-sm);color:var(--ink-muted)}button.stat-card{width:100%;font:inherit;color:inherit;text-align:left;cursor:pointer}.stat-card.is-selected{border-color:transparent;box-shadow:var(--stat-selected-glow);background:linear-gradient(var(--surface-card),var(--surface-card)) padding-box,var(--stat-selected-edge) border-box}.stat-card.is-selected:hover{box-shadow:var(--stat-selected-glow),var(--shadow-raised)}@media(max-width:1399px){.stat-grid:has(>:nth-child(5):last-child){grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:1100px){.stat-grid,.stat-grid:has(>:nth-child(4):last-child),.stat-grid:has(>:nth-child(5):last-child){grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:560px){.stat-grid,.stat-grid:has(>:nth-child(4):last-child),.stat-grid:has(>:nth-child(5):last-child){grid-template-columns:minmax(0,1fr)}}.gb{background:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px;box-shadow:var(--shadow-card)}.gb-line{display:none;margin:0 0 10px;font-size:var(--fs-body-lg)}.gb-steps{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(var(--gb-cols, 6),minmax(0,1fr));gap:8px}.gb-btn{display:flex;flex-direction:column;align-items:flex-start;gap:8px;width:100%;padding:8px 6px 4px;background:none;border:0;border-top:3px solid var(--line);color:var(--ink);text-align:left;font:inherit;border-radius:0 0 var(--radius-sm) var(--radius-sm)}button.gb-btn{cursor:pointer}button.gb-btn:hover{background:var(--surface-hover)}.gb-step-done .gb-btn{border-top-color:var(--success)}.gb-step-current .gb-btn{border-top-color:var(--brand)}.gb-step-attention .gb-btn{border-top-color:var(--notice-warn-edge)}.gb-step-problem .gb-btn{border-top-color:var(--notice-error-edge)}.gb-mark{flex:none;display:inline-flex;align-items:center;justify-content:center;box-sizing:border-box;width:30px;height:30px;border-radius:50%;font-weight:700;font-size:var(--fs-sm);border:2px solid var(--line-strong);background:var(--surface-card);color:var(--ink-muted)}.gb-done{background:var(--chip-good-bg);border-color:var(--chip-good-edge);color:var(--chip-good-ink)}.gb-current{background:var(--primary-bg);border-color:var(--primary-bg);color:var(--primary-ink)}.gb-attention{background:var(--chip-wait-bg);border-color:var(--chip-wait-edge);color:var(--chip-wait-ink)}.gb-problem{background:var(--chip-bad-bg);border-color:var(--chip-bad-edge);color:var(--chip-bad-ink)}.gb-text{display:flex;flex-direction:column;gap:2px;min-width:0}.gb-label{font-weight:700;font-size:var(--fs-body)}.gb-sum{font-size:var(--fs-sm);color:var(--ink-muted);overflow-wrap:anywhere}@media(max-width:760px){.gb-line{display:block}.gb-steps{gap:4px}.gb-btn{align-items:center;padding:6px 0 2px}.gb-text{display:none}.gb-mark{width:28px;height:28px}}.shell{display:flex;min-height:100vh}.shell-main{flex:1;min-width:0;display:flex;flex-direction:column}.page{padding:24px 28px calc(48px + var(--pop-clearance, 0px));max-width:1480px;width:100%;margin:0 auto;outline:none}.skip-link{position:absolute;left:-999px;top:8px;z-index:100;background:var(--surface-card);padding:8px 12px;border-radius:10px}.skip-link:focus{left:8px}.dev-ribbon{position:fixed;top:14px;right:-34px;z-index:90;transform:rotate(45deg);background:var(--ribbon-bg);color:var(--ribbon-ink);font-weight:800;font-size:var(--fs-xs);letter-spacing:.12em;padding:3px 40px;pointer-events:none;box-shadow:0 2px 6px #0003}.sidebar{width:232px;flex:none;background:linear-gradient(180deg,var(--nav-lift) 0%,var(--nav-bg) 220px);color:var(--nav-ink);display:flex;flex-direction:column;position:sticky;top:0;height:100vh;padding:18px 12px;transition:width .2s ease;border-right:1px solid var(--nav-rule);box-shadow:var(--nav-edge-glow)}.sidebar-brand{display:flex;flex-direction:column;gap:6px;padding:0 8px 20px}.brand-full{width:132px;height:auto}.brand-mark{display:none;width:34px;height:34px}.brand-product{font-family:var(--font-heading);font-weight:700;font-size:var(--fs-sm);letter-spacing:.08em;text-transform:uppercase;color:var(--signal)}.nav-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:2px;flex:1}.nav-item{display:flex;align-items:center;gap:12px;padding:6px 10px;border-radius:10px;color:var(--nav-ink);text-decoration:none;font-weight:500;font-size:var(--fs-body);position:relative}.nav-item .icon{opacity:.68;stroke-width:1.7;flex:none}.nav-item>.icon:first-child{box-sizing:content-box;padding:5px;border-radius:var(--radius-sm);opacity:.9;background:var(--nav-tile-bg);box-shadow:inset 0 0 0 1px var(--nav-tile-edge)}.nav-item:hover{background:var(--nav-hover-bg);color:var(--nav-active)}.nav-item:hover .icon{opacity:.9}.nav-item.active{background:var(--nav-active-fill);box-shadow:var(--nav-active-glow);color:var(--nav-active);font-weight:700}.nav-item.active .icon{opacity:1;stroke-width:2.4;color:var(--signal)}.nav-parted{margin-top:10px;padding-top:10px;border-top:1px solid var(--nav-rule)}.nav-foot{margin-top:auto}.nav-item.active:before{content:"";position:absolute;left:-12px;top:8px;bottom:8px;width:3px;border-radius:0 10px 10px 0;background:var(--signal)}.nav-item:focus-visible,.nav-collapse:focus-visible{outline-color:var(--signal)}.nav-collapse{display:flex;align-items:center;gap:12px;padding:9px 12px;border:0;border-radius:10px;background:transparent;color:var(--nav-ink);cursor:pointer;font-size:var(--fs-body-sm)}.nav-collapse:hover{background:var(--nav-hover-bg)}.shell-collapsed .sidebar{width:72px}.shell-collapsed .nav-label,.shell-collapsed .brand-full,.shell-collapsed .brand-product{display:none}.shell-collapsed .brand-mark{display:block}.shell-collapsed .nav-item,.shell-collapsed .nav-collapse{justify-content:center}.shell-collapsed .nav-item{padding:6px 0}.shell-collapsed .nav-collapse .icon{transform:rotate(180deg)}.topbar{display:flex;align-items:center;gap:12px;padding:10px 28px;background:var(--topbar-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:30;min-height:60px}.shell:has(.dev-ribbon) .topbar{padding-right:60px}.topbar-mark{display:none;width:30px;height:30px;flex:none}.topbar-domain{display:flex;flex-direction:column;min-width:0}.topbar-kicker{font-size:var(--fs-2xs);text-transform:uppercase;letter-spacing:.08em;color:var(--ink-muted);font-weight:600}.topbar-name{font-family:var(--font-heading);font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.topbar-phone{color:var(--ink);white-space:nowrap;text-decoration:none}.topbar-phone:hover{background:var(--surface-hover)}.topbar-phone .icon{color:var(--accent)}.stale-banner{display:flex;align-items:center;gap:8px;padding:8px 28px;background:var(--level-warn-soft);border-bottom:1px solid var(--level-warn);font-size:var(--fs-body-sm);font-weight:500}.stale-banner .icon{color:var(--level-warn);flex:none}.stale-banner-local{background:var(--surface-sunk);border-bottom-color:var(--line-strong)}.stale-banner-local .icon{color:var(--ink-soft)}.usermenu{position:relative}.usermenu-btn{gap:8px;padding:0 8px 0 0}.avatar{display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,var(--brand) 0%,var(--brand-ink) 100%);color:var(--signal-soft);box-shadow:inset 0 0 0 2px color-mix(in srgb,var(--signal-soft) 35%,transparent);font-family:var(--font-heading);font-weight:800;font-size:var(--fs-sm);flex:none;-webkit-user-select:none;user-select:none;position:relative}.avatar-cx{position:absolute;right:-2px;bottom:-2px;width:11px;height:11px;border-radius:50%;background:var(--cx);border:2px solid var(--surface-card)}.usermenu-name{font-weight:600;font-size:var(--fs-body);white-space:nowrap}.usermenu-pop{position:absolute;right:0;top:calc(100% + 6px);width:250px;background:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-pop);padding:6px;z-index:40;max-height:calc(100vh - 76px);overflow-y:auto}.topbar:has(.usermenu-pop){z-index:61}.usermenu-head{display:flex;flex-direction:column;padding:8px 10px 10px;border-bottom:1px solid var(--line);margin-bottom:4px;font-size:var(--fs-body-sm)}.menu-item{display:flex;align-items:center;gap:10px;width:100%;padding:9px 10px;border:0;border-radius:10px;background:transparent;cursor:pointer;text-align:left;font-size:var(--fs-body)}.menu-item:hover{background:var(--surface-hover)}a.menu-item{color:inherit;text-decoration:none}.viewas{display:flex;flex-direction:column;gap:6px;padding:8px 10px 10px;border-bottom:1px solid var(--line);margin-bottom:4px}.viewas-label{font-size:var(--fs-sm)}.viewas-opts{display:grid;grid-template-columns:1fr 1fr;gap:6px}.viewas .switch{align-items:center;margin-top:8px;font-size:var(--fs-body-sm)}.usermenu-cx{display:flex;flex-direction:column;gap:6px;margin-top:8px}.usermenu-cx-wait{margin-top:8px}.usermenu-cx-btn{display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;padding:0;border:0;background:transparent;color:inherit;font:inherit;font-weight:600;cursor:pointer;text-align:left}.usermenu-cx-btn:focus-visible{outline:2px solid var(--brand-bright);outline-offset:2px;border-radius:4px}.usermenu-cx-btn>.icon{color:var(--ink-muted);transition:transform .15s}.usermenu-cx-btn[aria-expanded=true]>.icon{transform:rotate(180deg)}.usermenu-cx p{margin:0;font-size:var(--fs-sm)}.usermenu-cx .cx-facts{font-size:var(--fs-sm)}@media(max-width:900px){.page{padding:20px 16px 40px}.topbar,.stale-banner{padding:8px 16px}.usermenu-name{display:none}}@media(max-width:640px){.shell{flex-direction:column}.sidebar{position:fixed;top:auto;bottom:0;left:0;right:0;width:100%!important;height:auto;background:linear-gradient(180deg,var(--nav-lift) 0%,var(--nav-bg) 100%);flex-direction:row;padding:4px 4px calc(4px + env(safe-area-inset-bottom));z-index:50;border-top:1px solid var(--nav-rule)}.sidebar-brand,.nav-collapse{display:none}.nav-list{flex-direction:row;justify-content:space-around;gap:0}.nav-list li{flex:1;min-width:0}.nav-item>.icon:first-child{padding:0;background:none;box-shadow:none}.nav-item{flex-direction:column;gap:2px;padding:6px 2px;font-size:var(--fs-2xs);justify-content:center;text-align:center}.nav-item .nav-label{display:block!important;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}.nav-item.active:before{left:25%;right:25%;top:-4px;bottom:auto;width:auto;height:3px;border-radius:0 0 10px 10px}.nav-parted{margin-top:0;padding-top:0;border-top:0}.nav-foot{margin-top:0}.shell-collapsed .nav-item{justify-content:center}.page{padding-bottom:calc(90px + var(--pop-clearance, 0px))}.topbar-mark{display:block}.topbar{gap:4px;padding:8px}.shell:has(.dev-ribbon) .topbar{padding-right:30px}.topbar>.spacer{display:none}.topbar-domain{flex:1 1 auto;min-width:96px}.topbar-kicker{display:none}.topbar-name{white-space:normal;overflow-wrap:anywhere;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:var(--fs-sm);line-height:1.2}.presence-dot{min-width:36px;padding:0 8px}.presence-dot-label{display:none}.topbar-phone{min-width:36px;padding:0}.topbar-phone-label{display:none}.usermenu-btn>.icon{display:none}.usermenu-btn{padding:0;gap:0}.dev-ribbon{top:10px;right:-40px;font-size:var(--fs-2xs)}}.nav-phone,.more-sheet,.more-backdrop{display:none}.nav-more{border:0;background:transparent;width:100%;cursor:pointer;font-family:inherit}@media(max-width:640px){.nav-desktop{display:none}.nav-phone{display:flex}.more-backdrop{display:block;position:fixed;top:0;right:0;bottom:0;left:0;z-index:48;background:var(--scrim)}.more-sheet{display:block;position:fixed;left:8px;right:8px;bottom:calc(66px + env(safe-area-inset-bottom));z-index:49;padding:6px;border-radius:var(--radius);background:var(--surface-card);border:1px solid var(--line);box-shadow:var(--shadow-pop)}.more-sheet ul{list-style:none;margin:0;padding:0}.more-item{display:flex;align-items:center;gap:12px;padding:12px;border-radius:10px;color:var(--ink);text-decoration:none;font-weight:600}.more-item .icon{color:var(--ink-muted)}.more-item:hover{background:var(--surface-hover)}.more-item.active{background:var(--accent-soft);color:var(--accent)}.more-item.active .icon{color:var(--accent)}}.cx-wrap{position:relative}.cx-mark{--cx: var(--level-breach);display:inline-flex;align-items:center;gap:7px}.cx-ok{--cx: var(--level-ok)}.cx-warn{--cx: var(--level-warn)}.cx-bad{--cx: var(--level-breach)}.cx-demo{--cx: var(--brand-bright)}.cx-dot{width:9px;height:9px;border-radius:50%;background:var(--cx);flex:none}.cx-ok .cx-dot{animation:cx-pulse 2s infinite}.cx-icon{color:var(--cx)}.cx-detail{font-weight:500;color:var(--ink-muted)}@keyframes cx-pulse{0%{box-shadow:0 0 color-mix(in srgb,var(--cx) 60%,transparent)}70%{box-shadow:0 0 0 7px transparent}to{box-shadow:0 0 0 0 transparent}}@media(prefers-reduced-motion:reduce){.cx-ok .cx-dot{animation:none}}.cx-pop{position:absolute;right:0;top:calc(100% + 6px);width:270px;padding:12px 14px;background:var(--surface-card);border:1px solid var(--line);border-radius:10px;box-shadow:0 12px 32px #001b3629;z-index:60;font-size:var(--fs-body-sm)}.cx-pop p{margin:4px 0 10px}.cx-facts{display:grid;grid-template-columns:auto 1fr;gap:4px 12px;margin:0}.cx-facts dt{color:var(--ink-muted)}.cx-facts dd{margin:0;text-align:right;font-weight:600}.wall-cloudx .cx-dot{width:.8em;height:.8em}@media(max-width:640px){.cx-pop{position:fixed;left:12px;right:12px;top:58px;width:auto}}.dnd-toggle{color:var(--ink);gap:8px}.dnd-toggle .icon{color:var(--ink-muted)}.dnd-toggle[aria-checked=true]{background:color-mix(in srgb,var(--status-dnd) 14%,transparent);border-color:var(--status-dnd)}.dnd-toggle[aria-checked=true] .icon{color:var(--status-dnd)}@media(max-width:640px){.dnd-toggle{min-width:36px;padding:0 8px}.dnd-toggle-label{display:none}}.greeting{margin:0 0 4px;color:var(--ink-muted)}.greeting strong{font-weight:inherit;color:inherit}.section-row{display:flex;align-items:center;justify-content:space-between;gap:12px}.userchip-dot{position:absolute;right:-2px;bottom:-2px;width:11px;height:11px;border-radius:50%;background:var(--c, var(--status-available));border:2px solid var(--surface-card)}.preview-box{position:relative;transform:translateZ(0);overflow:hidden;border-radius:var(--radius);border:1px solid var(--line)}.preview-box .login{min-height:0}.nav-item.nav-locked,.more-item.nav-locked{font-weight:500}.nav-item.nav-locked{color:var(--nav-ink-locked)}.nav-item.nav-locked:hover{color:var(--nav-active);background:var(--nav-hover-bg)}.nav-item.nav-locked .nav-lock{opacity:1;margin-left:auto}.nav-item.nav-locked:hover .nav-lock{opacity:1}.more-item.nav-locked,.more-item.nav-locked .icon{color:var(--ink-locked)}.more-item.nav-locked .nav-lock{margin-left:auto}.nav-chip{flex:none;padding:1px 6px;border:1px solid currentColor;border-radius:10px;font-size:var(--fs-2xs);font-weight:700;letter-spacing:.06em;text-transform:uppercase}.nav-item.nav-locked .nav-lock+.nav-chip{margin-left:0}.shell-collapsed .nav-chip{display:none}.shell-collapsed .nav-item.nav-locked .nav-lock{position:absolute;right:12px;bottom:6px;margin-left:0}@media(max-width:640px){.nav-phone .nav-chip{display:none}.nav-phone .nav-item.nav-locked .nav-lock{position:absolute;top:4px;right:50%;margin-right:-18px;margin-left:0}}.segmented button.tab-locked{color:var(--ink-locked)}.segmented button.tab-locked .nav-lock{margin-right:5px;vertical-align:-2px}.ai-launcher.is-locked{background:transparent;border:1px solid var(--line);color:var(--ink-soft)}.ai-launcher.is-locked:hover{background:var(--surface-hover)}.ai-launcher.is-locked .icon{color:var(--ink-locked)}.ai-dock-locked{padding:16px;display:flex;flex-direction:column;gap:12px;align-items:flex-start}.locked-panel{background:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-card);padding:20px;max-width:520px;display:flex;flex-direction:column;gap:8px;align-items:flex-start}.locked-title{display:flex;align-items:center;gap:8px;font-size:var(--fs-md);margin:0}.locked-title .icon{color:var(--ink-locked)}.locked-panel p{margin:0}.locked-what{color:var(--ink)}.locked-tier{font-weight:700}.locked-ask{color:var(--ink-soft)}.locked-panel .btn{margin-top:4px}*{box-sizing:border-box}body{margin:0;font-family:var(--font-body);color:var(--ink);line-height:1.6;-webkit-font-smoothing:antialiased;-webkit-text-size-adjust:100%}h1,h2,h3,h4{font-family:var(--font-heading);letter-spacing:-.01em;margin:0 0 .5rem}p{margin:0 0 .75rem}:focus-visible{outline:2px solid var(--brand-bright);outline-offset:3px;border-radius:4px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.btn-outline{background-color:transparent;color:var(--accent);border-color:var(--accent)}.btn-outline:hover:not(:disabled){background-color:var(--primary-bg);color:var(--primary-ink)}.btn-danger{background-color:var(--level-breach);border-color:transparent;color:var(--ink-invert)}.btn-danger:hover:not(:disabled){background-color:color-mix(in srgb,var(--level-breach) 82%,#000000)}[data-theme=dark] .btn-danger{background-color:var(--notice-error-bg);color:var(--notice-error-ink);box-shadow:inset 0 0 0 1px var(--notice-error-edge),0 6px 22px color-mix(in srgb,var(--notice-error-edge) 45%,transparent)}[data-theme=dark] .btn-danger:hover:not(:disabled){background-color:color-mix(in srgb,var(--notice-error-edge) 24%,var(--notice-error-bg))}.field-group{margin-bottom:1rem}.field-label{display:block;font-size:.875rem;font-weight:600;color:var(--ink);margin-bottom:.375rem}.field-hint{font-size:.8125rem;color:var(--ink-muted)}.settings-fieldset .field-group .field-hint{margin:.375rem 0 0}.field-hint-over{color:var(--error);font-weight:600}.field-input{width:100%;border:1px solid var(--line);border-radius:var(--radius-sm);padding:.6875rem .875rem;font-family:var(--font-body);font-size:1rem;min-height:36px;color:var(--ink);background-color:var(--surface-card)}.field-input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 16%,transparent)}textarea.field-input{min-height:auto;resize:vertical}.checkbox-field{display:inline-flex;align-items:center;gap:.5rem;font-size:.9375rem;min-height:44px}.checkbox-field input{width:18px;height:18px}.form-error{color:var(--error);background-color:var(--error-soft);border-radius:var(--radius-sm);padding:.625rem .875rem;font-size:.875rem;margin:.5rem 0}.form-success{color:var(--success);background-color:var(--success-soft);border-radius:var(--radius-sm);padding:.625rem .875rem;font-size:.875rem;margin:.5rem 0}.badge{display:inline-flex;align-items:center;gap:.25rem;font-size:.75rem;font-weight:600;padding:.25rem .625rem;border-radius:var(--radius-sm)}.badge-signal{background-color:var(--chip-good-bg);color:var(--chip-good-ink)}.badge-error{background-color:var(--error-soft);color:var(--error)}.badge-brand{background-color:var(--brand-tint);color:var(--accent)}.badge-muted{background-color:var(--surface-raised);box-shadow:inset 0 0 0 1px var(--line);color:var(--ink-soft)}.badge-amber{background-color:var(--chip-wait-bg);color:var(--chip-wait-ink)}.badge-group{display:flex;gap:.375rem;flex-wrap:wrap}.date-range{display:flex;flex-direction:column;gap:.5rem;align-items:flex-end}.date-range-presets{display:inline-flex;gap:0;padding:3px;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-card)}.date-range-btn{background:transparent;border:none;border-radius:6px;padding:0 .75rem;font-size:.82rem;font-weight:600;color:var(--ink-soft);cursor:pointer;min-height:30px}.date-range-btn:hover:not(.date-range-btn-active){background-color:var(--surface-hover);color:var(--ink)}.date-range-btn-active{background-color:var(--primary-bg);color:var(--primary-ink)}.date-range-custom{display:flex;align-items:center;gap:.5rem}.date-range-select{display:none}@media(max-width:640px){.date-range-presets{display:none}.date-range-select{display:block;width:7rem}.topbar-ask-label{display:none}.topbar-ask{width:30px;min-width:30px;padding:0}}.date-range-custom input{border:1px solid var(--line);border-radius:var(--radius-sm);padding:0 .5rem;font-size:.9rem;min-height:36px}.async-state{display:flex;flex-direction:column;align-items:center;gap:.5rem;text-align:center;padding:2.5rem 1.5rem;color:var(--ink-muted)}.async-state-title{font-weight:600;color:var(--ink);margin:0}.async-state-hint{margin:0;font-size:.9375rem}.spinner{width:24px;height:24px;border:3px solid var(--line);border-top-color:var(--accent);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}@media(prefers-reduced-motion:reduce){.spinner{animation:none}}.xena-avatar{border-radius:50%;object-fit:cover;flex-shrink:0}.table-wrap{overflow-x:auto;background-color:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius)}.table-snippet{max-width:320px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.table-row-link{background:none;border:none;color:var(--accent);font-weight:600;cursor:pointer;padding:0;text-align:left}.table-row-link:hover{text-decoration:underline}.toolbar{display:flex;align-items:center;gap:1rem;flex-wrap:wrap;margin-bottom:1rem}.toolbar-search{flex:1;min-width:220px;margin-bottom:0}.pagination{display:flex;align-items:center;justify-content:center;gap:1rem;margin-top:1rem;font-size:.875rem}.escalation-note-form{display:flex;align-items:center;gap:.5rem;flex-wrap:wrap}.escalation-note-form .field-input{min-width:180px}.drawer-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background-color:var(--scrim);display:flex;justify-content:flex-end;z-index:60}.drawer{width:min(560px,100vw);height:100vh;background-color:var(--surface-card);padding:1.5rem;overflow-y:auto;display:flex;flex-direction:column}.drawer-header{display:flex;align-items:center;justify-content:space-between}.transcript-meta{display:flex;gap:.75rem;flex-wrap:wrap;font-size:.8125rem;color:var(--ink-muted);margin-bottom:1rem}.transcript{display:flex;flex-direction:column;gap:.75rem;flex:1}.transcript-turn{display:flex;gap:.625rem;align-items:flex-start}.transcript-turn-user{justify-content:flex-end}.transcript-turn-user .transcript-bubble{background-color:var(--brand-tint)}.transcript-turn-assistant .transcript-bubble{background-color:var(--surface-app)}.transcript-bubble{border-radius:var(--radius-sm);padding:.625rem .875rem;max-width:80%;overflow-wrap:anywhere}.transcript-bubble p{margin:0}.transcript-escalation-reason{margin-top:.375rem;font-size:.75rem;font-weight:600;color:var(--error)}.drawer-footer{border-top:1px solid var(--surface-sunk);padding-top:1rem;margin-top:1rem}.drawer-footer-row{display:flex;gap:.5rem}.guardrails-panel{background-color:var(--brand-tint);border:1px solid var(--line);border-radius:var(--radius);padding:1.25rem 1.5rem;margin-bottom:1.5rem}.guardrails-panel ul{margin:.5rem 0;padding-left:1.25rem}.knowledge-layout{display:grid;grid-template-columns:280px 1fr;gap:1.5rem}@media(max-width:900px){.knowledge-layout{grid-template-columns:1fr}}.doc-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.375rem}.doc-list-item{width:100%;text-align:left;background-color:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius-sm);padding:.75rem .875rem;cursor:pointer;display:flex;flex-direction:column;gap:.375rem}.doc-list-item-active{border-color:var(--accent);box-shadow:0 0 0 1px var(--accent)}.doc-list-title{font-weight:600}.doc-list-meta{display:flex;align-items:center;gap:.5rem;font-size:.75rem;color:var(--ink-muted);flex-wrap:wrap}.doc-list-updated{flex-basis:100%}.doc-editor{background-color:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius);padding:1.5rem}.doc-editor-header{display:flex;align-items:flex-end;gap:.75rem}.doc-editor-header .field-group{flex:1;margin-bottom:0}.doc-editor-placement{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.75rem;background-color:var(--surface-sunk);border-radius:var(--radius-sm);padding:.5rem .75rem;font-size:.8125rem;color:var(--ink-soft);margin:.75rem 0}.doc-editor-placement p{margin:0}.also-asked-field{margin:1rem 0}.also-asked-field .field-hint{margin:.375rem 0 0}.doc-list-filter{margin-bottom:.625rem}.doc-list-count{margin:.375rem 0 0;font-size:.75rem;color:var(--ink-muted)}.doc-list-pane{position:sticky;top:1rem;align-self:start;max-height:calc(100vh - 2rem);overflow-y:auto;padding-right:.5rem}.doc-list-filter{position:sticky;top:0;z-index:1;background-color:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius-sm);box-shadow:var(--shadow-card);padding:.625rem .75rem;margin-bottom:.5rem}.doc-list-scopes{display:flex;flex-wrap:wrap;gap:.25rem;margin-top:.5rem}.doc-list-scope{display:inline-flex;align-items:center;gap:.3125rem;min-height:1.75rem;padding:.25rem .5625rem;font:inherit;font-size:.75rem;color:var(--ink-muted);background-color:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius-sm);cursor:pointer}.doc-list-scope-on{color:var(--ink);border-color:var(--accent);box-shadow:0 0 0 1px var(--accent)}.doc-list-scope-count{font-variant-numeric:tabular-nums;color:var(--ink-muted)}.doc-list-slug{flex-basis:100%;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.6875rem;color:var(--ink-muted);overflow-wrap:anywhere}.guardrails-summary{cursor:pointer}.guardrails-summary h2:after{content:"Show";margin-left:.5rem;font-size:.75rem;font-weight:500;color:var(--accent);text-decoration:underline}.guardrails-panel[open] .guardrails-summary h2:after{content:"Hide"}.guardrails-summary h2{display:inline;margin:0}.guardrails-hint{display:block;margin-top:.25rem;font-size:.8125rem;color:var(--ink-muted)}@media(max-width:900px){.doc-list-pane{position:static;max-height:70vh}.doc-list-filter{padding:.5rem .625rem}.doc-list-scope{min-height:2rem;padding:.375rem .6875rem}}.doc-list-empty{margin:0 0 .625rem;font-size:.8125rem;color:var(--ink-soft)}.misses-quiet{margin:0 0 1.5rem;font-size:.8125rem;color:var(--ink-muted)}.misses-panel{background-color:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius);padding:1.25rem 1.5rem;margin-bottom:1.5rem}.misses-intro{margin:.5rem 0 0;font-size:.8125rem;color:var(--ink-soft)}.misses-list{list-style:none;margin:.75rem 0 0;padding:0;display:flex;flex-direction:column}.misses-row{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:.25rem 1rem;padding:.5rem 0;border-top:1px solid var(--surface-sunk)}.misses-query{font-weight:600;overflow-wrap:anywhere;min-width:0}.misses-meta{font-size:.75rem;color:var(--ink-muted)}.doc-editor-warning{background-color:var(--surface-sunk);border-radius:var(--radius-sm);padding:.5rem .75rem;font-size:.8125rem;color:var(--ink-soft);margin:.75rem 0}.doc-editor-body{width:100%;font-family:ui-monospace,SFMono-Regular,monospace;font-size:.9375rem;line-height:1.6}.version-history{margin-top:1.5rem;border-top:1px solid var(--surface-sunk);padding-top:1rem}.version-history ul{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.5rem}.version-history li{display:flex;align-items:center;justify-content:space-between;gap:.75rem;flex-wrap:wrap;font-size:.875rem}.version-revert-confirm{display:flex;align-items:center;gap:.5rem;flex-wrap:wrap;color:var(--error);font-size:.8125rem}.settings-layout{display:grid;grid-template-columns:1fr 320px;gap:1.5rem;align-items:start}@media(max-width:900px){.settings-layout{grid-template-columns:1fr}}.settings-form{background-color:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius);padding:1.5rem;min-width:0}.settings-fieldset{border:none;padding:0;margin:0 0 1.5rem;min-width:0}.settings-fieldset legend{font-family:var(--font-heading);font-weight:700;color:var(--ink);padding:0;margin-bottom:.75rem}.settings-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:0 1rem}@media(max-width:600px){.settings-grid-2{grid-template-columns:1fr}}.suggested-question-row{display:flex;gap:.5rem;margin-bottom:.5rem}.suggested-question-row .field-input{flex:1}.settings-preview{position:sticky;top:1.5rem}.widget-preview{background-color:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow-card)}.widget-preview-header{display:flex;align-items:center;gap:.625rem;padding:.875rem 1rem;background-color:var(--brand-ink);color:var(--ink-invert)}.widget-preview-name{font-weight:700;margin:0}.widget-preview-status{display:flex;align-items:center;gap:.375rem;font-size:.75rem;opacity:.85;margin:0}.pip{width:7px;height:7px;border-radius:999px;background-color:var(--signal);display:inline-block}.widget-preview-body{padding:1rem;background-color:var(--surface-app)}.widget-preview-bubble{background-color:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius-sm);padding:.75rem .875rem;font-size:.875rem}.login-field{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:1.5rem}.login-card{width:min(400px,100%);padding:2rem;text-align:center;background-image:var(--card-sheen);box-shadow:var(--shadow-raised)}.login-logo{height:32px;margin-bottom:1.25rem}[data-theme=dark] .login-logo{content:url(/img/xclutel-logo-invert.svg)}.login-title{margin-bottom:.25rem}.login-subtitle{color:var(--ink-muted);font-size:.9375rem;margin-bottom:1.5rem}.login-card form{text-align:left}.login-submit{width:100%;margin-top:.5rem}.login-hint{margin:-.25rem 0 .75rem}.login-links{display:flex;justify-content:center;margin-top:1rem}.login-link{background:none;border:0;padding:.25rem .5rem;font:inherit;font-size:.875rem;color:var(--accent);cursor:pointer;text-decoration:underline;text-underline-offset:2px}.login-link:hover{color:var(--primary-hover)}@media(max-width:860px){.knowledge-layout,.settings-layout{grid-template-columns:1fr}.date-range{align-items:flex-start;width:100%}}.csr-setup-bar{margin-bottom:1.5rem}.csr-setup-form{display:flex;align-items:flex-end;gap:1rem;flex-wrap:wrap}.csr-setup-field{flex:1;min-width:220px;margin-bottom:0}.csr-setup-live{display:flex;align-items:center;gap:1.5rem;flex-wrap:wrap}.csr-setup-live-label{display:block;font-size:.75rem;color:var(--ink-muted)}.csr-setup-live-value{display:block;font-weight:700;font-family:var(--font-heading)}.csr-identity-row{display:flex;align-items:center;gap:.75rem;flex-wrap:wrap;margin-bottom:.75rem}.csr-identity-row-compact{margin-bottom:0}.csr-identity-details{display:grid;grid-template-columns:1fr 1fr;gap:.75rem 1rem;margin:.75rem 0}.csr-identity-details div{display:flex;flex-direction:column;gap:.125rem}.csr-identity-details dt{font-size:.75rem;color:var(--ink-muted)}.csr-identity-details dd{margin:0;font-weight:600;font-size:.9375rem}.csr-identity-hint{font-size:.8125rem;color:var(--ink-muted);background-color:var(--surface-sunk);border-radius:var(--radius-sm);padding:.625rem .875rem;margin:0}.csr-layout{display:grid;grid-template-columns:3fr 2fr;gap:1.5rem;align-items:start}@media(max-width:1024px){.csr-layout{grid-template-columns:1fr}}.csr-transcript-card{display:flex;flex-direction:column;min-height:480px}.csr-transcript{flex:1;overflow-y:auto;max-height:60vh;margin-bottom:1rem}.csr-transcript-empty{color:var(--ink-muted);font-size:.9375rem}.csr-typing{display:flex;align-items:center;gap:.5rem;color:var(--ink-muted);font-size:.875rem}.csr-typing-dots{display:inline-flex;gap:3px}.csr-typing-dots span{width:5px;height:5px;border-radius:50%;background-color:var(--ink-muted);animation:csr-typing-bounce 1.2s infinite ease-in-out}.csr-typing-dots span:nth-child(2){animation-delay:.15s}.csr-typing-dots span:nth-child(3){animation-delay:.3s}@keyframes csr-typing-bounce{0%,80%,to{opacity:.3}40%{opacity:1}}@media(prefers-reduced-motion:reduce){.csr-typing-dots span{animation:none}}.csr-composer{display:flex;gap:.75rem;align-items:flex-end}.csr-composer-input{flex:1;resize:vertical}.csr-inspector{display:flex;flex-direction:column;gap:1.5rem}.csr-identity-card h3,.csr-tool-card h3{margin-bottom:.75rem}.csr-tool-empty{color:var(--ink-muted);font-size:.875rem}.csr-tool-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.5rem}.csr-tool-row{border:1px solid var(--line);border-radius:var(--radius-sm);overflow:hidden}.csr-tool-row-write{border-left:4px solid var(--error)}.csr-tool-row-header{width:100%;display:flex;align-items:center;justify-content:space-between;gap:.75rem;background:var(--surface-app);border:none;padding:.625rem .875rem;cursor:pointer;font-size:.875rem;text-align:left}.csr-tool-row-name{display:inline-flex;align-items:center;gap:.5rem;font-family:ui-monospace,SFMono-Regular,monospace;font-weight:600}.csr-write-tag{font-family:var(--font-body);font-size:.6875rem;font-weight:700;color:var(--chip-bad-ink);background-color:var(--chip-bad-bg);box-shadow:inset 0 0 0 1px var(--chip-bad-edge);border-radius:4px;padding:.0625rem .375rem}.csr-status-pill{font-size:.6875rem;font-weight:700;border-radius:var(--radius-sm);padding:.1875rem .625rem;white-space:nowrap}.csr-status-pill-signal{background-color:var(--chip-good-bg);color:var(--chip-good-ink)}.csr-status-pill-error{background-color:var(--error-soft);color:var(--error)}.csr-status-pill-amber{background-color:var(--chip-wait-bg);color:var(--chip-wait-ink)}.csr-tool-row-body{padding:.75rem .875rem;border-top:1px solid var(--line)}.csr-tool-row-label{font-size:.75rem;font-weight:600;color:var(--ink-muted);margin:.5rem 0 .25rem}.csr-tool-row-label:first-child{margin-top:0}.csr-json-block{font-family:ui-monospace,SFMono-Regular,monospace;font-size:.8125rem;background-color:var(--surface-app);border-radius:var(--radius-sm);padding:.625rem .75rem;margin:0;overflow-x:auto;white-space:pre}.csr-index-strip{display:flex;align-items:center;gap:.75rem;flex-wrap:wrap;margin-top:1.5rem;font-size:.8125rem;color:var(--ink-muted)}.csr-index-strip-bad{color:var(--error);font-weight:600}.csr-index-strip-error{color:var(--error);min-width:0;overflow-wrap:anywhere}.csr-index-accept{flex-basis:100%;display:flex;align-items:center;gap:.75rem;flex-wrap:wrap;margin-top:.25rem;padding-top:.75rem;border-top:1px solid var(--line);font-weight:400}.csr-index-accept-ask{flex-basis:100%;min-width:0;color:var(--ink);font-weight:600}.csr-index-accept .btn-quiet{border-color:var(--ink-muted)}.csr-setup-header{display:flex;align-items:center;justify-content:space-between;gap:1rem;flex-wrap:wrap;margin-bottom:1rem}.csr-setup-title{margin:0}.csr-setup-start{margin-top:1rem}.csr-persona-picker{display:flex;flex-direction:column;gap:1rem}.csr-persona-status{color:var(--ink-muted);font-size:.875rem}.csr-persona-status-bad{color:var(--error)}.csr-persona-grid,.csr-persona-edge-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:.75rem}.csr-persona-card{display:flex;flex-direction:column;align-items:flex-start;gap:.375rem;text-align:left;background-color:var(--surface-app);border:2px solid var(--line);border-radius:var(--radius-sm);padding:.875rem 1rem;cursor:pointer;font-family:var(--font-body);transition:border-color .15s ease,background-color .15s ease}.csr-persona-card:hover{border-color:var(--accent)}.csr-persona-card-selected{border-color:var(--accent);background-color:var(--brand-tint)}.csr-persona-card-company{font-family:var(--font-heading);font-weight:700;color:var(--ink)}.csr-persona-card-sub{font-size:.8125rem;color:var(--ink-muted)}.csr-persona-chips{margin-top:.125rem}.csr-persona-card-goodfor{font-size:.8125rem;color:var(--ink-soft);background-color:var(--surface-card);border-radius:var(--radius-sm);padding:.5rem .625rem;margin-top:.25rem}.csr-persona-edge-card{display:flex;flex-direction:column;gap:.25rem;text-align:left;background-color:transparent;border:2px dashed var(--line);border-radius:var(--radius-sm);padding:.75rem 1rem;cursor:pointer;color:var(--ink-muted);font-family:var(--font-body)}.csr-persona-edge-card:hover{border-color:var(--steel)}.csr-persona-edge-card-selected{border-color:var(--accent);color:var(--ink)}.csr-persona-edge-label{font-weight:600}.csr-persona-edge-note{font-size:.8125rem}.csr-persona-custom{margin:0;max-width:320px}.csr-persona-live-strip{margin:.75rem 0 0;font-size:.8125rem;color:var(--ink-muted);background-color:var(--surface-sunk);border-radius:var(--radius-sm);padding:.5rem .75rem}.csr-voice-toggle{white-space:nowrap}.csr-speaking-indicator{display:inline-flex;align-items:center;gap:.375rem;font-size:.75rem;color:var(--signal);margin-top:.375rem}.csr-speaking-dot{width:6px;height:6px;border-radius:50%;background-color:var(--signal);animation:csr-speaking-pulse 1s infinite ease-in-out}@keyframes csr-speaking-pulse{0%,to{opacity:.35;transform:scale(.85)}50%{opacity:1;transform:scale(1)}}@media(prefers-reduced-motion:reduce){.csr-speaking-dot{animation:none}}.csr-audio-error{display:block;font-size:.75rem;color:var(--ink-muted);margin-top:.375rem}.csr-mic-btn{display:inline-flex;align-items:center;gap:.5rem;min-height:44px;padding:.625rem 1rem;border-radius:var(--radius-sm);border:2px solid var(--line);background-color:var(--surface-card);color:var(--ink);font-family:var(--font-body);font-weight:600;font-size:.875rem;cursor:pointer;white-space:nowrap}.csr-mic-btn:hover:not(:disabled){border-color:var(--accent)}.csr-mic-btn:disabled{opacity:.6;cursor:not-allowed}.csr-mic-btn-recording{border-color:var(--error);background-color:var(--error-soft);color:var(--error)}.csr-mic-dot{width:8px;height:8px;border-radius:50%;background-color:var(--error);animation:csr-mic-pulse 1s infinite ease-in-out}@keyframes csr-mic-pulse{0%,to{opacity:.4}50%{opacity:1}}@media(prefers-reduced-motion:reduce){.csr-mic-dot{animation:none}}.csr-mic-error{color:var(--error);font-size:.8125rem;margin:.375rem 0 0}.csr-mic-unsupported{color:var(--ink-muted);font-size:.8125rem;margin:0}.csr-transcript-card-inverted .csr-composer{margin-bottom:1rem}.csr-transcript-card-inverted .csr-transcript{margin-bottom:0;border-top:1px solid var(--line);padding-top:1rem}.csr-mic-btn{touch-action:none;user-select:none;-webkit-user-select:none}.csr-audit-head{display:flex;align-items:center;justify-content:space-between;gap:1rem}.csr-audit-head h3{margin:0}.csr-audit-lede{color:var(--ink-muted);font-size:.8125rem;margin-bottom:.75rem}.csr-audit-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.5rem}.csr-audit-row{border:1px solid var(--line);border-radius:var(--radius-sm);overflow:hidden}.csr-audit-row-header{width:100%;display:flex;align-items:center;justify-content:space-between;gap:.75rem;padding:.625rem .75rem;background:var(--surface-card);border:none;cursor:pointer;text-align:left}.csr-audit-row-header:hover{background:var(--surface-app)}.csr-audit-row-main{display:flex;flex-direction:column;gap:.125rem;min-width:0}.csr-audit-row-tool{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.8125rem;color:var(--accent)}.csr-audit-row-meta{font-size:.75rem;color:var(--ink-muted)}.csr-audit-row-body{padding:.75rem;border-top:1px solid var(--line);background:var(--surface-app)}.csr-audit-facts{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:.625rem;margin:0 0 .75rem}.csr-audit-facts dt{font-size:.6875rem;text-transform:uppercase;letter-spacing:.08em;color:var(--ink-muted)}.csr-audit-facts dd{margin:.125rem 0 0;font-size:.8125rem;word-break:break-word}.csr-audit-error{color:var(--error);font-size:.8125rem}.table-caller{font-variant-numeric:tabular-nums;white-space:nowrap}.table-caller-account{display:block;font-size:.75rem;color:var(--ink-muted)}.theme-toggle{flex:none;width:36px;min-width:36px;height:36px;min-height:36px;padding:0;border:1px solid var(--line);background-color:var(--surface-card);color:var(--ink-soft)}.theme-toggle:hover:not(:disabled){background-color:var(--surface-hover);color:var(--ink)}.status-pill{display:inline-flex;align-items:center;gap:.4375rem;margin-right:auto;padding:.3125rem .6875rem;border-radius:var(--radius-sm);font-size:.75rem;font-weight:500;white-space:nowrap;border:1px solid transparent}.status-pill-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0}.status-pill-signal{background-color:var(--chip-good-bg);border-color:var(--chip-good-edge);color:var(--chip-good-ink)}.status-pill-signal .status-pill-dot{background-color:var(--signal)}.status-pill-amber{background-color:var(--notice-warn-bg);border-color:var(--notice-warn-edge);color:var(--notice-warn-ink)}.status-pill-amber .status-pill-dot{background-color:var(--level-warn)}@media(max-width:860px){.status-pill-label{display:none}.status-pill{padding:.375rem}}.notfound-card{max-width:560px}.notfound-links{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:1rem}.card-lede{color:var(--ink-muted);font-size:.8125rem;margin:-.25rem 0 .75rem}.csr-report-head{display:flex;align-items:center;justify-content:space-between;gap:1rem}.csr-report-head h3{margin:0}.csr-report-lede{color:var(--ink-muted);font-size:.8125rem;margin:.5rem 0 0}.csr-report-form{display:flex;flex-direction:column;gap:.5rem;margin-top:.875rem}.csr-report-hint{color:var(--ink-muted);font-size:.75rem;margin:0}.csr-report-actions{display:flex;gap:.5rem}.csr-report-sent{margin:.75rem 0 0;padding:.5rem .75rem;border-radius:var(--radius-sm);background-color:var(--success-soft);color:var(--success);font-size:.8125rem}.csr-main-column{display:flex;flex-direction:column;gap:1.5rem;min-width:0}.btn-quiet{background-color:transparent;color:var(--ink-muted);border:1px solid var(--line-control)}.btn-quiet:hover:not(:disabled){color:var(--error);border-color:var(--error);background-color:var(--error-soft)}.email-health-strip{display:flex;flex-wrap:wrap;align-items:center;gap:.75rem;padding:.625rem .875rem;margin-bottom:1rem;border-radius:var(--radius-sm);background-color:var(--surface-app);color:var(--ink-muted);font-size:.8125rem}.email-health-mailbox{font-weight:600;color:var(--ink)}.email-health-strip-bad{background-color:var(--error-soft);color:var(--error)}.email-health-strip-bad .email-health-mailbox{color:var(--error)}.email-health-error{font-weight:600}.email-health-group{display:inline-flex;flex-wrap:wrap;align-items:center;gap:.375rem}.email-health-group-label{font-weight:600;color:var(--ink)}.email-health-strip-bad .email-health-group-label{color:var(--error)}.email-status-tabs{display:flex;flex-wrap:wrap;gap:.5rem;margin-bottom:1rem}.email-status-tab{display:inline-flex;align-items:center;gap:.4375rem;padding:.5rem .875rem;border-radius:var(--radius-sm);border:2px solid var(--line);background-color:var(--surface-card);color:var(--ink-soft);font-family:var(--font-body);font-size:.875rem;font-weight:600;cursor:pointer}.email-status-tab:hover{border-color:var(--accent)}.email-status-tab-active{border-color:var(--accent);background-color:var(--brand-tint);color:var(--accent)}.email-status-tab-count{padding:.0625rem .4375rem;border-radius:999px;background-color:var(--surface-sunk);color:var(--ink-muted);font-size:.75rem}.email-status-tab-active .email-status-tab-count{background-color:var(--primary-bg);color:var(--primary-ink)}.email-layout{display:grid;grid-template-columns:2fr 3fr;gap:1.5rem;align-items:start}@media(max-width:1024px){.email-layout{grid-template-columns:1fr}}.email-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.5rem}.email-list-row{width:100%;display:flex;flex-direction:column;align-items:stretch;gap:.25rem;padding:.75rem .875rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-card);text-align:left;cursor:pointer}.email-list-row:hover{border-color:var(--accent)}.email-list-row-active{border-color:var(--accent);box-shadow:0 0 0 1px var(--accent);background-color:var(--brand-tint)}.email-list-row-top{display:flex;align-items:baseline;justify-content:space-between;gap:.5rem}.email-list-sender{font-weight:600;color:var(--ink)}.email-list-time{flex-shrink:0;font-size:.75rem;color:var(--ink-muted)}.email-list-subject{font-size:.875rem;color:var(--ink-soft)}.email-detail-placeholder{color:var(--ink-muted)}.email-detail-header h2{margin:0 0 .25rem}.email-detail-from{margin:0;color:var(--ink-soft)}.email-detail-address{color:var(--ink-muted)}.email-detail-received{margin:.125rem 0 1rem;font-size:.8125rem;color:var(--ink-muted)}.email-identity-banner{border-radius:var(--radius-sm);padding:.875rem 1rem;margin-bottom:1.25rem}.email-identity-title{margin:0 0 .25rem;font-weight:700}.email-identity-detail{margin:0;font-size:.875rem}.email-identity-banner-ok{border:1px solid var(--line);background-color:var(--success-soft)}.email-identity-banner-ok .email-identity-title{color:var(--success)}.email-identity-banner-warn{border:2px solid var(--error);background-color:var(--error-soft)}.email-identity-banner-warn .email-identity-title{color:var(--error);font-size:1.0625rem}.email-identity-warning{margin:.5rem 0 0;font-weight:600;color:var(--error)}.email-detail-body-section{margin-bottom:1.25rem}.email-detail-body-section h3,.email-draft-section h3,.email-reviewed-summary h3{margin:0 0 .5rem}.email-body-block{max-height:260px;overflow-y:auto;margin:0;padding:.75rem .875rem;border-radius:var(--radius-sm);background-color:var(--surface-app);font-family:var(--font-body);font-size:.875rem;white-space:pre-wrap;word-break:break-word}.email-own-text-empty{margin:0;padding:.75rem .875rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--brand-tint);color:var(--ink);font-size:.875rem}.email-quoted-block{margin-top:.75rem;padding-top:.5rem;border-top:1px solid var(--surface-sunk)}.email-quoted-summary{padding:.375rem 0;min-height:32px;font-size:.8125rem;font-weight:600;color:var(--ink-soft);cursor:pointer}.email-body-block-quoted{border-left:3px solid var(--steel-light);background-color:var(--surface-sunk);color:var(--ink-muted)}.email-draft-section{margin-bottom:1.25rem}.email-draft-textarea{font-family:var(--font-body)}.email-draft-edited{margin:.375rem 0 0;font-size:.75rem;color:var(--accent);font-weight:600}.email-draft-actions{display:flex;flex-wrap:wrap;gap:.625rem;margin-top:.75rem}.email-reject-form{margin-top:.75rem;padding:.75rem;border-radius:var(--radius-sm);background-color:var(--surface-app)}.email-reject-form-actions{display:flex;gap:.5rem;margin-top:.5rem}.email-reviewed-summary{margin-bottom:1.25rem}.email-reviewed-note{margin:.5rem 0 0;font-size:.8125rem;color:var(--accent);font-weight:600}.email-reviewed-reason{padding:.75rem .875rem;border-radius:var(--radius-sm);background-color:var(--surface-app)}.email-reviewed-meta{margin:.5rem 0 0;font-size:.8125rem;color:var(--ink-muted)}.email-writes-section{border-top:1px solid var(--surface-sunk);padding-top:1rem}.email-writes-toggle{border:none;background:none;padding:0;font-family:var(--font-body);font-size:.875rem;font-weight:600;color:var(--accent);cursor:pointer}.email-writes-list{list-style:none;margin:.75rem 0 0;padding:0;display:flex;flex-direction:column;gap:.5rem}.email-writes-row{padding:.5rem .625rem;border:1px solid var(--line);border-radius:var(--radius-sm)}.email-writes-row-top{display:flex;align-items:center;justify-content:space-between;gap:.75rem}.email-writes-tool{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.8125rem;color:var(--accent)}.email-writes-meta{display:block;margin-top:.1875rem;font-size:.75rem;color:var(--ink-muted)}.viz{--viz-up-good: var(--success);--viz-down-bad: var(--error)}.dashboard{display:flex;flex-direction:column;gap:2rem}.dash-band-head{display:flex;align-items:baseline;justify-content:space-between;flex-wrap:wrap;gap:.5rem 1rem;border-bottom:1px solid var(--line);padding-bottom:.5rem;margin-bottom:1rem}.dash-band-head h2{margin:0;font-size:1.25rem}.dash-band-head-filtered{align-items:center}.dash-band-lede{margin:-.5rem 0 1rem;font-size:.8125rem;color:var(--ink-muted)}.dash-band-note{margin:-.5rem 0 .75rem;font-size:.75rem;color:var(--ink-muted)}.dash-hero{margin:0;display:flex;align-items:baseline;gap:.5rem;font-family:var(--font-body);font-size:2.5rem;font-weight:700;line-height:1.1;color:var(--ink)}.dash-hero-clear{font-size:1.375rem;color:var(--success)}.dash-hero-note{font-size:.8125rem;font-weight:400;color:var(--ink-muted)}.dash-refreshing{opacity:.55;transition:opacity .15s ease}.queue-grid{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(auto-fill,minmax(206px,1fr));grid-auto-rows:1fr;gap:.75rem}.queue-tile{width:100%;height:100%;display:flex;flex-direction:column;gap:.125rem;text-align:left;cursor:pointer;font-family:var(--font-body);background-color:var(--surface-card);border:1px solid var(--line);border-left:3px solid var(--accent);border-radius:var(--radius-sm);padding:.75rem .875rem .875rem;box-shadow:var(--shadow-card);transition:box-shadow .15s ease,border-color .15s ease}.queue-tile:hover{box-shadow:var(--shadow-raised)}.queue-tile-label{font-size:.8125rem;font-weight:600;color:var(--ink-soft)}.queue-tile-figure{display:flex;align-items:baseline;gap:.4375rem}.queue-tile-value{font-family:var(--font-body);font-size:2.25rem;font-weight:700;line-height:1.1;color:var(--ink)}.queue-tile-hint{font-size:.75rem;line-height:1.4;color:var(--ink-muted)}.queue-tile-clear{background-color:var(--surface-app);border-left-color:var(--success);box-shadow:none}.queue-tile-clear .queue-tile-value{color:var(--success);font-size:1.75rem}.queue-tile-clear-word{font-size:.8125rem;font-weight:600;color:var(--success)}.trend-stat-row{list-style:none;margin:0 0 1rem;padding:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-auto-rows:1fr;gap:.75rem}@media(min-width:900px){.trend-stat-row{grid-template-columns:repeat(4,minmax(0,1fr))}}.trend-stat{display:flex;flex-direction:column;gap:.125rem;background-color:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius-sm);padding:.875rem 1rem;box-shadow:var(--shadow-card)}.trend-stat-label{font-size:.8125rem;color:var(--ink-muted)}.trend-stat-value{font-family:var(--font-body);font-size:1.875rem;font-weight:700;line-height:1.15;color:var(--ink)}.trend-stat-delta{font-size:.75rem;font-weight:600}.trend-stat-delta-good{color:var(--viz-up-good)}.trend-stat-delta-bad{color:var(--viz-down-bad)}.trend-stat-delta-flat{color:var(--ink-muted);font-weight:400}.trend-stat-hint{font-size:.75rem;line-height:1.4;color:var(--ink-muted);margin-top:.125rem}@media(max-width:560px){.queue-grid,.trend-stat-row{grid-template-columns:1fr}.dash-hero{font-size:2rem}}.inbox-intro{color:var(--ink-muted);font-size:.875rem;max-width:68ch}.inbox-toolbar{gap:var(--space-3)}@media(max-width:720px){.inbox-toolbar .segmented{flex:1 1 100%;display:flex}.inbox-toolbar .segmented button{flex:1 1 0}}@media(min-width:641px){.inbox-table{table-layout:fixed}.inbox-table th:nth-child(1){width:13%}.inbox-table th:nth-child(2){width:9%}.inbox-table th:nth-child(3){width:20%}.inbox-table th:nth-child(4){width:37%}.inbox-table th:nth-child(5){width:5%}.inbox-table th:nth-child(6){width:16%}}.inbox-table .table-caller{white-space:normal;overflow-wrap:anywhere}.inbox-table .table-when{white-space:nowrap}.pagination.pagination-count{color:var(--ink-muted)}.inbox-drawer{width:min(760px,100%)}.inbox-section{display:flex;flex-direction:column;gap:var(--space-3)}.inbox-section h3{font-size:var(--fs-sm);text-transform:uppercase;letter-spacing:.04em;color:var(--ink-muted);margin:0}.inbox-none{color:var(--ink-muted);font-size:.875rem;margin:0}.inbox-who{display:flex;flex-direction:column;gap:var(--space-3);padding:var(--space-4);border:1px solid var(--line);border-radius:var(--radius);background:var(--surface-raised)}.inbox-who dl{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:var(--space-3) var(--space-4);margin:0}.inbox-fact dt{font-size:.75rem;color:var(--ink-muted)}.inbox-fact dd{margin:0;font-weight:600;overflow-wrap:anywhere}.action-timeline{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--space-3)}.action-row{display:grid;grid-template-columns:5.5rem 1fr;gap:var(--space-3);padding-left:var(--space-3);border-left:3px solid var(--line-strong)}.action-at{font-size:.75rem;color:var(--ink-muted);font-variant-numeric:tabular-nums;padding-top:2px}.action-body{display:flex;flex-direction:column;gap:var(--space-1);min-width:0}.action-title{margin:0;font-weight:600;display:flex;align-items:center;gap:var(--space-2);flex-wrap:wrap}.action-note{margin:0;font-size:.8125rem;color:var(--ink-muted)}.action-error{margin:0;font-size:.8125rem;color:var(--error)}.action-quote{margin:0;font-size:.8125rem;font-style:italic;color:var(--ink-soft)}.action-write{border-left-color:var(--accent)}.action-read{border-left-color:var(--ink-muted)}.action-handoff{border-left-color:var(--chip-wait-edge)}.action-authorization{border-left-color:var(--success)}.action-payload summary{cursor:pointer;font-size:.8125rem;color:var(--accent)}.action-payload pre{margin:var(--space-2) 0 0;padding:var(--space-3);background:var(--surface-sunk);border-radius:var(--radius-sm);font-size:.75rem;white-space:pre-wrap;overflow-wrap:anywhere}.inbox-foot{display:flex;gap:var(--space-2);flex-wrap:wrap;justify-content:flex-start}.inbox-foot .field-input{flex:1 1 220px}.inbox-foot .form-error{flex:1 1 100%;margin:0}.inbox-questions{margin-top:var(--space-4)}.inbox-questions-body{margin-top:var(--space-3)}.inbox-question-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--space-2)}.inbox-question-list li{display:flex;align-items:baseline;gap:var(--space-3);font-size:.875rem}.inbox-question-count{min-width:2.5rem;text-align:right;font-variant-numeric:tabular-nums;font-weight:600;color:var(--ink-muted)}.retention-layout{display:grid;gap:var(--space-3)}@media(min-width:900px){.retention-layout{grid-template-columns:minmax(0,3fr) minmax(0,2fr);align-items:start}}.retention-head{display:flex;align-items:center;gap:.75rem;flex-wrap:wrap}.retention-title,.retention-subtitle{font-size:1rem;font-family:var(--font-heading);margin:0}.retention-subtitle{margin-top:var(--space-3)}.retention-subtitle:first-child{margin-top:0}.retention-choices{border:0;margin:.875rem 0 0;padding:0;min-width:0;display:grid;gap:.375rem}.retention-choice{display:flex;align-items:flex-start;gap:.625rem;padding:.625rem .75rem;border:1px solid var(--line);border-radius:var(--radius-sm);cursor:pointer}.retention-choice:hover{border-color:var(--line-strong)}.retention-choice-on{border-color:var(--accent);background-color:var(--brand-tint)}.retention-choice-on.retention-choice-cuts{border-color:var(--notice-warn-edge);background-color:var(--notice-warn-bg)}.retention-choice-on.retention-choice-cuts .retention-choice-span,.retention-choice-on.retention-choice-cuts .retention-choice-note{color:var(--notice-warn-ink)}.retention-choice input{margin-top:.2rem;flex:0 0 auto}.retention-choice-text{display:grid;gap:.125rem;min-width:0}.retention-choice-span{font-weight:600;color:var(--ink)}.retention-choice-note{font-size:.8125rem;color:var(--ink-muted)}.retention-choice-on .retention-choice-note{color:var(--ink-soft)}.retention-when,.retention-sweep,.retention-prose{font-size:.875rem;color:var(--ink-muted);max-width:68ch;margin:.75rem 0 0}.retention-prose{color:var(--ink-soft)}.retention-prose-quiet{color:var(--ink-muted)}.retention-actions{display:flex;gap:.5rem;flex-wrap:wrap;margin-top:.875rem}.retention-actions,.retention-confirm{scroll-margin-bottom:calc(78px + env(safe-area-inset-bottom))}.retention-confirm{border:2px solid var(--error);border-radius:var(--radius-sm);background-color:var(--surface-card);padding:1rem;margin-top:.875rem}.retention-confirm-title{font-family:var(--font-heading);font-weight:700;color:var(--error);margin:0 0 .375rem}.retention-confirm-body{font-size:.875rem;color:var(--ink-soft);max-width:68ch;margin:0}.retention-confirm .retention-actions{margin-top:.75rem}.retention-go{color:var(--error);border-color:var(--error);background-color:var(--error-soft)}.new-doc-toggle{margin-bottom:16px}.new-doc-form{display:flex;flex-direction:column;gap:12px;margin-bottom:20px;padding:16px;border:1px solid var(--line);border-radius:var(--radius-sm)}.new-doc-row{display:grid;grid-template-columns:1fr 2fr;gap:12px}.new-doc-actions{display:flex;gap:8px}@media(max-width:720px){.new-doc-row{grid-template-columns:1fr}}.doc-list-empty .btn{margin-top:.5rem}.cloudx-health{display:flex;flex-direction:column;gap:.5rem;margin-bottom:1rem;padding:1rem 1.25rem;font-size:.875rem}.cloudx-health p{margin:0}.cloudx-health-row{display:flex;flex-wrap:wrap;align-items:center;gap:.75rem}.cloudx-health-bad{color:var(--error);font-weight:600}.cloudx-health-strong{font-weight:600;color:var(--ink)}.cloudx-sync{display:flex;flex-wrap:wrap;align-items:center;gap:.5rem;margin-left:auto}.cloudx-notice{margin:0 0 1rem;padding:.75rem 1rem;border-radius:var(--radius-sm);background-color:var(--notice-warn-bg);color:var(--notice-warn-ink);font-size:.875rem}.cloudx-notice p{margin:.25rem 0}.cloudx-notice-title{font-weight:700}.cloudx-sub{display:block;font-size:.8125rem;color:var(--ink-muted);overflow-wrap:anywhere}.cloudx-customer-head{margin-bottom:1rem}.cloudx-customer-head h2{margin:0}.cloudx-domain{margin-bottom:1rem}.cloudx-domain h3{margin-top:0}.cloudx-facts{display:grid;grid-template-columns:max-content 1fr;gap:.25rem 1rem;margin:0 0 1rem;font-size:.875rem}.cloudx-facts dt{color:var(--ink-muted)}.cloudx-facts dd{margin:0;overflow-wrap:anywhere}.cloudx-plain-list{margin:0 0 1rem;padding-left:1.25rem;font-size:.875rem;display:flex;flex-direction:column;gap:.375rem}.cloudx-logged{margin:0 0 .75rem;font-size:.8125rem;font-style:italic;color:var(--ink-muted)}.cloudx-calls{margin-top:1rem}.cloudx-override{flex-basis:100%;display:flex;flex-direction:column;gap:.5rem;padding:.75rem 1rem;border:1px solid var(--error);border-radius:var(--radius-sm);font-size:.875rem}.cloudx-override p{margin:0}.settings-field-hint{display:block;margin-top:.25rem}.field-error-inline{display:block;margin-top:.25rem;font-size:.8125rem;color:var(--error)}.field-input[aria-invalid=true]{border-color:var(--error)}.field-input:disabled,.field-input[readonly]{background-color:var(--surface-app);color:var(--ink-soft)}.admin-only-notice{background-color:var(--brand-tint);border:1px solid var(--line);border-radius:var(--radius-sm);padding:.625rem .875rem;font-size:.875rem;color:var(--accent);margin:0 0 1rem}.business-hours-days{margin-bottom:1rem}.business-hours-day{display:grid;grid-template-columns:7rem 10rem 1fr 1fr;gap:.5rem;align-items:center;margin-bottom:.5rem}@media(max-width:600px){.business-hours-day{grid-template-columns:1fr 1fr}.business-hours-day-name{grid-column:1 / -1}}.business-hours-day-name{font-size:.875rem;font-weight:600;color:var(--ink)}.business-hours-day-note{grid-column:3 / -1;font-size:.8125rem;color:var(--ink-muted)}.business-hours-clock{display:flex;align-items:baseline;gap:.5rem;flex-wrap:wrap;margin:.5rem 0 0;font-size:.875rem}.business-hours-clock-label{color:var(--ink-muted)}.business-hours-clock-time{font-variant-numeric:tabular-nums;font-weight:600;color:var(--ink)}.business-hours-clock-unknown{margin:.5rem 0 0;font-size:.875rem;color:var(--error)}.business-hours-all-zones{font-size:.8125rem;color:var(--ink-muted)}.business-hours-empty{margin-bottom:1rem}.business-hours-unavailable{background-color:var(--surface-app);border:1px solid var(--line);border-radius:var(--radius-sm);padding:.625rem .875rem;font-size:.875rem;color:var(--ink-soft);margin:0 0 .75rem}.business-hours-warnings{background-color:var(--notice-warn-bg);border:1px solid var(--notice-warn-edge);border-radius:var(--radius-sm);padding:.625rem .875rem;margin:0 0 1rem}.business-hours-warnings p{margin:0 0 .5rem;font-size:.875rem;color:var(--notice-warn-ink)}.business-hours-warnings p:last-child{margin-bottom:0}.business-hours-derived{margin:0;padding:.625rem .875rem;background-color:var(--surface-app);border-left:3px solid var(--line);border-radius:var(--radius-sm);font-size:.9375rem;color:var(--ink)}.users-intro{color:var(--ink-muted);font-size:.875rem;max-width:68ch}.users-page{display:flex;flex-direction:column;gap:2rem}.users-section{display:flex;flex-direction:column;gap:.25rem}.users-heading{font-size:1.125rem;margin-bottom:.25rem}.users-toolbar{margin:.5rem 0 .75rem}.users-form{display:flex;flex-direction:column;gap:.5rem;margin:.5rem 0 1rem;padding:1rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-card)}.users-form-row{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:.75rem}.users-form-actions{display:flex;gap:.5rem}.users-row-inactive td{color:var(--ink-muted)}.users-row-actions{display:flex;flex-wrap:wrap;gap:.5rem}.users-role-select{min-width:7.5rem;padding:.375rem .5rem;font-size:.8125rem}.users-cloudx-row{display:flex;align-items:center;gap:.375rem}.users-cloudx-input{width:9.5rem;min-width:0;padding:.375rem .5rem;font-size:.8125rem}.users-hint,.users-flag{display:block;margin-top:.25rem;font-size:.75rem;color:var(--ink-muted)}.users-actions-cell{min-width:16rem}.users-self-notes{max-width:100%}.users-field-help{margin:0 0 .5rem;max-width:68ch}.users-error{display:block;margin-top:.375rem;font-size:.8125rem;color:var(--error);max-width:32ch}.users-warning{display:block;margin-top:.375rem;font-size:.8125rem;color:var(--ink);max-width:40ch}.temp-password{border:2px solid var(--accent);background-color:var(--brand-tint);margin:.5rem 0 1rem;padding:1.25rem}.temp-password-heading{margin-bottom:.25rem}.temp-password-lede{font-size:.875rem;color:var(--ink-soft);margin-bottom:.75rem}.temp-password-row{display:flex;flex-wrap:wrap;align-items:center;gap:.75rem;margin-bottom:.75rem}.temp-password-value{-webkit-user-select:all;user-select:all;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:1.125rem;letter-spacing:.04em;padding:.5rem .75rem;border-radius:var(--radius-sm);border:1px solid var(--line);background-color:var(--surface-card);word-break:break-all}.temp-password-warning{font-size:.875rem;color:var(--accent);max-width:68ch}.copy-control{display:inline-flex;flex-wrap:wrap;align-items:center;gap:.5rem}.copy-blocked{font-size:.8125rem;color:var(--error);max-width:36ch}.change-password-who{font-size:.8125rem;color:var(--ink-muted)}.change-password-signout{margin-top:.75rem}.group-disclosure{display:inline-flex;align-items:center;gap:.375rem;padding:0;border:0;background:none;font:inherit;font-weight:600;color:var(--ink);text-align:left;cursor:pointer}.group-disclosure:hover,.group-disclosure:focus-visible{text-decoration:underline}.group-disclosure:before{content:"▸";font-size:.75rem}.group-disclosure[aria-expanded=true]:before{content:"▾"}.group-actions{display:flex;flex-direction:column;gap:.5rem}.group-confirm{display:flex;flex-direction:column;gap:.5rem;padding:.625rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-app);max-width:34ch}.group-confirm-question{font-size:.8125rem;color:var(--ink-soft)}.group-created{font-size:.8125rem;color:var(--ink);margin:.5rem 0;max-width:68ch}.group-members{display:flex;flex-direction:column;gap:.75rem;padding:.75rem 0}.group-members-heading{font-size:.9375rem}.group-members-empty{font-size:.8125rem;color:var(--ink-muted);max-width:68ch}.group-member-list{display:flex;flex-direction:column;gap:.5rem;list-style:none;padding:0}.group-member{display:flex;flex-wrap:wrap;align-items:baseline;gap:.75rem;padding-bottom:.5rem;border-bottom:1px solid var(--surface-sunk)}.group-member-email{font-weight:500}.group-add-member-form{display:flex;flex-direction:column;gap:.5rem;max-width:48rem}.group-add-member{display:flex;flex-wrap:wrap;align-items:flex-end;gap:.75rem;max-width:48rem}.group-member-picker{min-width:18rem;max-width:24rem}@media(max-width:860px){.users-form-row{grid-template-columns:1fr}}.voice-page,.voice-overview{display:flex;flex-direction:column;gap:1.5rem}.voice-section-title{font-size:1.125rem;margin-bottom:.25rem}.voice-kill{border:2px solid var(--accent)}.voice-kill-off{border-color:var(--error);background-color:var(--error-soft)}.voice-kill-head{display:flex;align-items:center;gap:.75rem}.voice-kill-title{font-size:1.25rem;margin:0}.voice-kill-banner{font-weight:600;color:var(--error);background-color:var(--surface-card);border:1px solid var(--error);border-radius:var(--radius-sm);padding:.625rem .875rem}.voice-kill-confirm{border:2px solid var(--error);border-radius:var(--radius-sm);background-color:var(--surface-card);padding:1rem;margin-top:.5rem}.voice-kill-confirm-title{font-family:var(--font-heading);font-weight:700;color:var(--error);margin-bottom:.375rem}.voice-kill-confirm-body{font-size:.875rem;color:var(--ink-soft);max-width:68ch}.voice-kill-go{color:var(--error);border-color:var(--error);background-color:var(--error-soft)}.voice-switch{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:1rem;padding:.875rem 0;border-top:1px solid var(--surface-sunk)}.voice-switch-inert{opacity:.7}.voice-switch-text{display:flex;flex-direction:column;max-width:52ch}.voice-switch-label{font-weight:600}.voice-switch-hint{font-size:.8125rem;color:var(--ink-muted)}.voice-switch-meta{font-size:.75rem;color:var(--ink-muted)}.voice-switch-controls{display:flex;align-items:center;gap:.75rem}.voice-switch-error{flex-basis:100%;color:var(--error);font-size:.8125rem;margin:0}.voice-stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:1rem}.voice-stat{display:flex;flex-direction:column;padding:.875rem 1rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-app)}.voice-stat-label{font-size:.75rem;text-transform:uppercase;letter-spacing:.04em;color:var(--ink-muted)}.voice-stat-value{font-family:var(--font-heading);font-size:1.5rem;font-weight:700;color:var(--ink)}.voice-stat-note{font-size:.8125rem;color:var(--ink-muted)}.voice-form,.voice-inline-form{display:flex;flex-direction:column;gap:.75rem}.voice-inline-form{margin:.75rem 0 1rem;padding:1rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-app)}.voice-form-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:.75rem}.voice-form-actions{display:flex;flex-wrap:wrap;align-items:flex-end;gap:.5rem}.voice-toolbar{display:flex;flex-wrap:wrap;align-items:flex-end;gap:1rem;margin:.5rem 0 1rem}.voice-row-off td{color:var(--ink-muted)}.voice-row-actions{display:flex;flex-wrap:wrap;gap:.5rem}.voice-row-hint,.voice-row-error{display:block;margin-top:.375rem;font-size:.8125rem;max-width:34ch}.voice-row-hint{color:var(--ink-muted)}.voice-row-error{color:var(--error)}.voice-detail-head{display:flex;flex-wrap:wrap;align-items:center;gap:1rem;margin-bottom:1rem}.voice-panel{display:flex;flex-direction:column;gap:.75rem;padding:1.25rem 0;border-top:1px solid var(--surface-sunk)}.voice-panel-title{font-size:1rem;margin:0}.voice-note{font-size:.875rem;color:var(--ink-soft);background-color:var(--surface-app);border-radius:var(--radius-sm);padding:.625rem .875rem;margin:0}.voice-note p:last-child{margin-bottom:0}.voice-enable{padding:1rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--brand-tint)}.voice-enable-row{display:flex;flex-wrap:wrap;align-items:center;gap:.75rem}.voice-enable-error{margin:.625rem 0 0;padding:.625rem .875rem;border-radius:var(--radius-sm);border:1px solid var(--error);background-color:var(--error-soft);color:var(--error);font-size:.875rem;max-width:68ch}.voice-enable-hint{margin:.625rem 0 0;font-size:.8125rem;color:var(--ink-soft);max-width:68ch}.voice-hours{border:1px solid var(--line);border-radius:var(--radius-sm);padding:.875rem 1rem;margin:0}.voice-hours-zone{max-width:22rem;margin-bottom:.75rem}.voice-hours-row{display:flex;flex-wrap:wrap;align-items:center;gap:.5rem}.voice-hours-day{min-width:9.5rem}.voice-hours-time{width:8rem}.voice-hours-to,.voice-hours-closed{font-size:.8125rem;color:var(--ink-muted)}.voice-targets{display:flex;flex-direction:column;gap:.75rem}.voice-target-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,2fr) auto;align-items:end;gap:.75rem}.voice-target-row .field-group{margin-bottom:0}.voice-target-remove{min-height:36px}.voice-line-targets{display:flex;flex-direction:column;gap:.5rem;border-top:1px solid var(--line);padding-top:1rem}.voice-target-picker{min-width:16rem}.voice-article{border:1px solid var(--line);border-radius:var(--radius-sm);padding:.875rem 1rem;background-color:var(--surface-app)}.voice-article-head{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.75rem}.voice-article-title{font-size:.9375rem;margin:0}.voice-article-body{white-space:pre-wrap;font-size:.875rem;color:var(--ink-soft);margin:.5rem 0 0}.voice-checklist-item{min-height:2rem}.voice-filters{display:flex;flex-wrap:wrap;align-items:flex-end;gap:.75rem;margin-bottom:1rem}.voice-filters .field-group{min-width:9rem;margin-bottom:0}.voice-filters-clear{margin-bottom:.125rem}.voice-call-outcome{font-size:.8125rem;color:var(--ink-muted);align-self:center}@media(max-width:860px){.voice-target-row{grid-template-columns:1fr}.voice-switch{flex-direction:column}}.followups-main{display:flex;flex-direction:column;gap:1.25rem;min-width:0}.followups-toolbar{margin-bottom:0;justify-content:flex-end}.followups-count{padding:.0625rem .5rem;border-radius:999px;background-color:var(--primary-bg);color:var(--primary-ink);font-size:.75rem}.btn-outline:hover .followups-count{background-color:var(--surface-card);color:var(--accent)}.followup-section-title{font-size:1.125rem;margin:0 0 .75rem}.followup-muted{color:var(--ink-muted);font-size:.8125rem}.followup-queue .field-group{margin-bottom:.75rem}.followup-row-active td{background-color:var(--brand-tint)}.followup-subject-cell{display:flex;align-items:center;gap:.5rem;flex-wrap:wrap}.followup-subject-link{min-height:32px}.followup-customer,.followup-sender{display:block}.followup-sender{font-size:.75rem;color:var(--ink-muted)}.followup-age{white-space:nowrap}.followup-detail{display:flex;flex-direction:column;gap:1rem}.followup-detail-close{display:flex;justify-content:flex-end;margin-bottom:-.5rem}.followup-detail-header h2{margin:0 0 .5rem}.followup-detail-header p{margin:.375rem 0 0}.followup-detail-section h3{font-size:.9375rem;margin:0 0 .5rem}.followup-controls{padding:1rem;border-radius:var(--radius-sm);background-color:var(--surface-app)}.followup-controls-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:0 1rem}.followup-controls .field-group{margin-bottom:.5rem}.followup-thread,.followup-timeline{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.5rem}.followup-thread-item,.followup-timeline-item{padding:.5rem .75rem;border-left:3px solid var(--line)}.followup-thread-meta,.followup-timeline-meta{display:flex;flex-wrap:wrap;gap:.625rem;font-size:.75rem;color:var(--ink-muted)}.followup-thread-from,.followup-timeline-kind{font-weight:600;color:var(--ink)}.followup-thread-snippet,.followup-timeline-note{margin:.25rem 0 0;font-size:.875rem;white-space:pre-wrap}.followup-email-row{display:flex;flex-direction:column;gap:.25rem;padding:.75rem;border:1px solid var(--line);border-radius:var(--radius-sm)}.followup-email-top{display:flex;justify-content:space-between;align-items:center;gap:.5rem}.followup-email-subject{font-weight:600}.draft-card-list{display:flex;flex-direction:column;gap:.75rem}.draft-card{padding:.875rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-card);color:var(--ink)}.draft-card-header{display:flex;justify-content:space-between;align-items:center;gap:.5rem;margin-bottom:.5rem}.draft-card-time{font-size:.75rem;color:var(--ink-muted)}.draft-field{margin-bottom:.5rem}.draft-field .field-label{font-size:.75rem;margin-bottom:.25rem}.draft-field .field-input{font-size:.9375rem;min-height:38px;padding:.5rem .75rem}.draft-field-body{font-family:var(--font-body);white-space:pre-wrap}:root{--ops-chat-width: 400px}.topbar-ask{flex-shrink:0;white-space:nowrap}.ops-chat-dock{display:flex;flex-direction:column;background-color:var(--surface-card);border-left:1px solid var(--line);min-width:0}.ops-chat-dock[hidden],.ops-chat-backdrop{display:none}@media(min-width:1280px){.ops-chat-dock{position:sticky;top:0;height:100vh;width:var(--ops-chat-width);flex-shrink:0}}@media(max-width:1279px){.ops-chat-dock{position:fixed;top:0;right:0;bottom:0;z-index:80;width:min(var(--ops-chat-width),100vw);box-shadow:var(--shadow-raised)}.ops-chat-backdrop{display:block;position:fixed;top:0;right:0;bottom:0;left:0;z-index:79;background-color:var(--scrim)}}@media(max-width:600px){.ops-chat-dock{width:100vw;border-left:none}}.ops-chat-header{display:flex;align-items:center;gap:.5rem;padding:.75rem 1rem;border-bottom:1px solid var(--line);background:linear-gradient(180deg,var(--brand-tint) 0%,var(--surface-card) 100%)}.ops-chat-title{margin:0 auto 0 0;font-size:1.0625rem}.ops-chat{display:flex;flex-direction:column;flex:1;min-height:0;padding:0 1rem 1rem}.ops-chat-scroll{flex:1;min-height:0;overflow-y:auto;padding:1rem .25rem .5rem 0}.ops-chat-transcript{list-style:none;margin:0;padding:0}.ops-chat-bubble{max-width:92%;min-width:0}.ops-chat-text{white-space:pre-wrap;overflow-wrap:anywhere}.transcript-bubble p.ops-chat-unanswered{margin-top:.375rem;font-size:.75rem;font-weight:600;color:var(--ink-muted)}.ops-chat-suggestions{display:flex;flex-direction:column;align-items:stretch;gap:.5rem;margin-bottom:1rem}.ops-chat-suggestions>p{margin:0;line-height:1.5}.ops-chat-suggestion{text-align:left;justify-content:flex-start;white-space:normal;line-height:1.4}.ops-chat-composer{display:flex;gap:.5rem;align-items:flex-end;margin-top:.75rem}.ops-chat-input{flex:1}.ops-action-list{display:flex;flex-direction:column;gap:.5rem;margin-top:.625rem}.ops-action-card{display:flex;flex-direction:column;align-items:flex-start;gap:.25rem;padding:.625rem .75rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-card);font-size:.875rem}.ops-action-title{font-size:.75rem;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--accent)}.ops-proposal-lines{margin:0;padding-left:1.1rem}.ops-ticket-summary{font-weight:600}.transcript-bubble p.ops-ticket-description{margin:.25rem 0}.ops-ticket-decision,.ops-ticket-outcome{display:flex;flex-direction:column;align-items:flex-start;gap:.25rem}.email-training-section{margin-bottom:1.25rem;padding-top:1rem;border-top:1px solid var(--surface-sunk)}.email-training-title{margin:0 0 .375rem;font-size:.9375rem}.draft-feedback-thumbs{display:flex;flex-wrap:wrap;align-items:center;gap:.5rem;margin-top:.625rem}.draft-feedback-thumb{font-size:.875rem}.draft-feedback-thumb-on{border-color:var(--accent);background-color:var(--brand-tint);color:var(--accent)}.draft-feedback-scope{font-size:.75rem;color:var(--ink-muted)}.draft-feedback-reason{margin-top:.75rem;padding:.75rem;border-radius:var(--radius-sm);background-color:var(--surface-app)}.draft-feedback-actions{display:flex;gap:.5rem;margin-top:.625rem}.draft-verdicts{margin-top:1rem}.draft-verdicts-title{margin:0;font-size:.8125rem;color:var(--ink-soft)}.draft-verdicts-tally{font-weight:400;color:var(--ink-muted)}.draft-verdicts-list{list-style:none;margin:.5rem 0 0;padding:0;display:flex;flex-direction:column;gap:.5rem}.draft-verdicts-row{padding:.5rem .625rem;border:1px solid var(--line);border-radius:var(--radius-sm)}.draft-verdicts-row-top{display:flex;align-items:center;flex-wrap:wrap;gap:.5rem}.draft-verdicts-who,.draft-verdicts-scope{font-size:.75rem;color:var(--ink-muted)}.draft-verdicts-note{margin:.375rem 0 0;font-size:.8125rem;color:var(--ink)}.draft-verdicts-row-superseded{opacity:.65}.draft-verdicts-superseded{font-size:.75rem;font-style:italic;color:var(--ink-muted)}.draft-history{margin-top:1rem}.draft-history-list{list-style:none;margin:.75rem 0 0;padding:0;display:flex;flex-direction:column;gap:.75rem}.draft-history-row{padding:.625rem;border:1px solid var(--surface-sunk);border-radius:var(--radius-sm)}.draft-history-row-top{display:flex;align-items:center;flex-wrap:wrap;gap:.5rem}.draft-history-version{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.8125rem;color:var(--ink)}.draft-history-time{font-size:.75rem;color:var(--ink-muted)}.draft-history-caveat{margin:.5rem 0 0;padding:.5rem .625rem;border-radius:var(--radius-sm);background-color:var(--notice-warn-bg);color:var(--notice-warn-ink);font-size:.75rem}.email-queue-scope{margin:0 0 .625rem;font-size:.75rem;color:var(--ink-muted)}.lesson-intro{margin-bottom:1rem;padding:1rem 1.25rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-card);font-size:.875rem}.lesson-intro p{margin:0 0 .5rem}.lesson-intro p:last-child{margin-bottom:0;color:var(--ink-muted)}.lesson-section{margin-bottom:1.75rem}.lesson-head{margin-bottom:.75rem}.lesson-head h2{margin:0 0 .25rem;font-size:1.0625rem}.lesson-head-say{margin:0;font-size:.8125rem;color:var(--ink-muted)}.lesson-queue-list,.lesson-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.75rem}.lesson-queue-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:1.25rem;padding:1rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-card)}@media(max-width:900px){.lesson-queue-row{grid-template-columns:minmax(0,1fr);gap:.75rem}}.lesson-evidence-top{display:flex;align-items:center;flex-wrap:wrap;gap:.5rem;margin-bottom:.625rem}.lesson-evidence-who{font-size:.8125rem;color:var(--ink)}.lesson-evidence-when,.lesson-evidence-scope{font-size:.75rem;color:var(--ink-muted)}.lesson-evidence-label{margin:0 0 .25rem;font-size:.75rem;font-weight:600;letter-spacing:.02em;text-transform:uppercase;color:var(--ink-muted)}.lesson-evidence-note{margin:0 0 .5rem;padding:.625rem .75rem;border-left:3px solid var(--accent);border-radius:0 var(--radius-sm) var(--radius-sm) 0;background-color:var(--surface-app);font-size:.875rem;color:var(--ink);white-space:pre-wrap}.lesson-evidence-ref{margin:.5rem 0 0;font-size:.6875rem;color:var(--ink-muted)}.lesson-evidence-ref code{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}.lesson-choices{display:flex;flex-wrap:wrap;gap:.5rem}.lesson-choice{flex:1 1 12rem}.lesson-form{display:flex;flex-direction:column;gap:.25rem}.lesson-form-actions{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.25rem}.lesson-channel-select{max-width:14rem}.lesson-ceiling{margin:.25rem 0;padding:.625rem .75rem;border-radius:var(--radius-sm);background-color:var(--notice-warn-bg);color:var(--notice-warn-ink);font-size:.8125rem}.lesson-ceiling-said{margin:0 0 .375rem;font-weight:600}.lesson-ceiling-fix{margin:0}.lesson-budget{margin-bottom:1rem;padding:.75rem 1rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-card)}.lesson-budget-line{margin:0 0 .5rem;font-size:.875rem}.lesson-budget-track{height:8px;border-radius:999px;background-color:var(--surface-sunk);overflow:hidden}.lesson-budget-fill{height:100%;border-radius:999px;background-color:var(--primary-bg)}.lesson-budget .field-hint{margin-top:.5rem}.lesson-row{padding:1rem;border:1px solid var(--line);border-radius:var(--radius-sm);background-color:var(--surface-card)}.lesson-row-retired{opacity:.65;border-color:var(--surface-sunk)}.lesson-row-top{display:flex;align-items:center;flex-wrap:wrap;gap:.5rem;margin-bottom:.5rem}.lesson-row-count{font-size:.75rem;color:var(--ink-muted)}.lesson-row-top>.btn{margin-left:auto}.lesson-row-text{margin:0 0 .5rem;font-size:.9375rem;color:var(--ink);white-space:pre-wrap}.lesson-row-who{margin:0;font-size:.75rem;color:var(--ink-muted)}.lesson-row-stale{margin:.5rem 0 0;padding:.5rem .625rem;border-radius:var(--radius-sm);background-color:var(--notice-warn-bg);color:var(--notice-warn-ink);font-size:.75rem}.lesson-retire{flex:1 0 100%;margin-top:.5rem;padding:.625rem .75rem;border-radius:var(--radius-sm);background-color:var(--surface-app)}.lesson-retire-ask{margin:0;font-size:.8125rem}.print-only{display:none}@media print{:root,:root[data-theme=dark],:root:not([data-theme=light]){--surface-card: #ffffff;--surface-app: var(--surface-card);--field-grid: none;--field-grid-mask: none;--field-glow: none;--surface-sunk: var(--brand-tint);--surface-hover: var(--surface-card);--line: var(--line-strong);--grid: var(--brand-line);--ink: #000000;--ink-soft: #464646;--ink-muted: #6b7280;--accent: var(--brand);--accent-soft: var(--brand-tint);--shadow-card: none;--series-1: #1f6fc2;--series-2: #eb6834;--series-3: #17a98f;--series-4: #eda100;--series-5: #e87ba4;--series-6: #4a3aa7;--level-breach: #d92d20;color-scheme:light}@page{margin:8mm}body{background:var(--surface-card);font-size:12px}.sidebar,.topbar,.stale-banner,.dev-ribbon,.skip-link,.no-print,.player-card,.legs-card,.notes-card,.chart-card .card-head .btn,.tooltip{display:none!important}.shell,.shell-main{display:block}.page{padding:0;max-width:none}.card{box-shadow:none;border-color:var(--line-strong);break-inside:avoid}.call-lower{display:none}.call-stats{grid-template-columns:repeat(5,minmax(0,1fr));gap:8px}.call-stats .stat-value{font-size:var(--fs-xl)}.stat-tile{padding:8px 10px}.swim-scroll{overflow:visible}.swim-labels{position:static}.timeline-card .data-table{display:none}.print-only{display:block;break-inside:auto}.print-only .table,.report-paper .report-table .table{font-size:10.5px}.print-only .table td,.print-only .table th,.report-paper .report-table .table td,.report-paper .report-table .table th{padding:5px 6px}.print-only .table th,.report-paper .report-table .table th{font-size:10.5px}.data-table{overflow:visible}.report-paper{--gap: 8px;padding:6mm}.report-paper .chart-card,.report-paper .report-table{border:none;border-radius:0;box-shadow:none;padding:0}.report-paper .chart-card .card-head,.report-paper .report-table .card-head,.report-paper .report-table>h2{padding-bottom:4px;margin-bottom:6px;border-bottom:1px solid var(--line-strong)}.report-paper .chart-card .card-sub{display:none}.report-paper .legend{margin:-2px 0 4px}.grid-2{grid-template-columns:1fr}.queue-panels{grid-template-columns:1fr 1fr}.queue-panel{break-inside:avoid;background:none}.report-paper .stat-tile .stat-value{font-size:var(--fs-xl)}.metric-glossary{border:none;background:none;padding:0;break-inside:avoid}.metric-glossary>*:not(summary){display:block!important}.metric-glossary summary{cursor:default;pointer-events:none;margin-bottom:6px}.unknown{visibility:hidden}.report-print-head{margin-bottom:8px}.print-head-row{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.print-head-names{min-width:0}.print-logo{width:150px;height:auto;flex:none}.report-print-head h1{font-size:var(--fs-3xl);margin:0}.report-print-head h2{font-size:var(--fs-md);font-weight:600;margin:2px 0 8px;color:var(--ink-soft)}.report-print-head hr{border:0;border-top:1px solid var(--line-strong);margin:0 0 8px}.report-print-head p{margin:2px 0;font-size:var(--fs-body-sm);color:var(--ink-soft)}.report-print-head .meta{font-size:var(--fs-sm);color:var(--ink-muted)}.report-print-head .meta span{white-space:nowrap}*{-webkit-print-color-adjust:exact;print-color-adjust:exact}}